'Check for updates' not working

[don_k]

Does anyone know why my 'check for updates' button in iTunes is not working? I have to manually download each update via the iPhone :(

[don_k]

oh, I'm using iTunes 8.0.2 and iPhone firmware 2.2 on OS X 10.4.11 in case those information help.

[Paulio]

There is a 'download all updates' option in iPhone firmware 2.2
That's weird about iTunes tho, but it is a pretty dodgy program..
So is it not picking up the updates at all? When you go 'check for updates' what does it come up with?

[darwiniandude]

same, iphone today said there wern't updates but i knew this was wrong, so i held home for awhile to force quit App Store, then went it. Found 10 updates.

But iTunes said there wern't updates at all.

And yes i've checked version numbers.

I wonder if it's a 10.5.6 bug.

What are other people running? Not jailbroken here.

[don_k]

Mine is not (and never) jailbroken either.

It was all perfect until yesterday. Now, everytime I click 'check for updates' it very instantly answers me with no update available, as if it didn't even search.

I read somewhere that updating apps and games via your iPhone can cause problems, is that true? So far I don't like updating via iPhone because of that.

[darwiniandude]

same here, happened in the last day or so.

are you running tiger, leopard, xp, vista? Only thing i've changed in the last couple of days is updating leopard to 10.5.6.

could be at apples end?

[{klondike}]

I'm running firmware 2.2 jailbroken and mine is jacked up too. Whenever I go to the app store on my phone it says that there's no updates even though there are. I'm angry.

[Peter321]

I wonder if I have the same problem.

I've not seen any updates in iTunes for the past 2 days. I have 111 apps so I normally get at least a few updates every day or so.

The iPhone shows no updates either, even tried force quitting the app and searching again :(

Then again, maybe there just aren't any updates for me...

[wastedyuthe]

I am on a Mac running Leopard 10.5.5 this morning (updated to 10.5.6 since then).

Funny thing happened to me this morning- I turned iTunes on and 6 app updates automatically downloaded all by themselves! I never even went onto the app page, let alone check for updates.
Anyone else have that?
Like I said above, I have since updated to 10.5.6, and check now with the usual no updates available message, most probably because I already got them this morning.

[QWK SVT]

Me - mine sees the updates, but doesn't install them. Instead iTunes gives me the 0xE800002E error message. It has been like this for a little while (since about the same time 2.2 came out), and happens with every app requiring an update...

My only work around is to remove the app from the phone, and reinstall it (losing saved games, etc. in the process) :rolleyes:

[dewy666]

I wonder if it's a 10.5.6 bug.

Nope it happened to me on 10.5.5 i think that itunes is being and ass probably an error on their server

[{klondike}]

Mine started working again today.

[edisontw]

I have the same problem, and my PC runs vista and itunes 8.0.2. But I found if u delete all other apps in your apps library and just leave the update apps, then itunes can find the updates.

[rixm]

App updates stopped working for me (in itunes only) since upgrading to 10.5.6.

I've re-installed itunes, no joy. Always says no updates. Works fine on the phone itself (v2.2 OS) Hope someone comes up with a way to fix this soon.

Rich

[apocalypsx]

anyone got a fix for this problem yet?

[organerito]

My ipod touch can see the updates, but my PC Vista doesn't.

[apocalypsx]

same here, its workin' on my iphone but not in my itunes...

[Mandi]

Question - does everyone here have more than one iTunes account? I have a Japanese account which I downloaded 1 free app from, and as soon as I deleted that my updates started working again.

[mrsteveman1]

Sounds like a server issue, for me it seems to have started a few days ago, quite a bit after 10.5.6 came out and of course weeks after 2.2 came out.

It seems like it just doesn't get a response from Apples systems. In fact to update fastlane i just went to its app page and hit buy again, which is of course free, and it downloaded the update for me.

[spmwinkel]

This happens so often... Sometimes it's fixed in 10 minutes, sometimes only the day later.

[yourofl10]

sorry to hear that, i have been having the same probs

[don_k]

It's still NOT working!!! arghhh!! :mad:

I've tried to repair permission and match the number of apps on my iTunes and its original folder to no avail.

Question - does everyone here have more than one iTunes account? I have a Japanese account which I downloaded 1 free app from, and as soon as I deleted that my updates started working again.

I have Australian and US account, both can't see any update.

Anyone else still having problem or is it just me alone now?

[istopmotion]

It's still NOT working!!! arghhh!! :mad:

I've tried to repair permission and match the number of apps on my iTunes and its original folder to no avail.



I have Australian and US account, both can't see any update.

Anyone else still having problem or is it just me alone now?

Well, it may not actually be a problem right now. It could be the fact that no apps can be downloaded until Dec 28 when iTunes Connect goes back online. Devs aren't allowed to submit updates or make changes to their apps during this holiday break.

That's what I think is wrong with your update "problem." :) Hopefully that helps

[beldandy561]

I don't think anything that we are doing is the cause of this problem. I think that something is messing up over on the App Store site.

about 4 days ago when people were first starting to talk about this problem here I didn't give it much thought because I was having no problems and most people writing about it were using MACs.

I have not updated any software on my PC or made any settings changes yet at 12:05 AM I began running into the same problem that everyone else was speaking of. First I had intermitent problems completing an "app update check". It would try and then it would not report whether it found anything or not. then after about 4 tries it found 1 update to ChocChoc Pop, but could not go through with the update and would error out. After about 6 tries to update through Itunes I gave up and did what everyone else was doing by updating throught thier Iphone or Touch manually.

Ever since that night I have had to keep updating through my Touch.

I think that something is wonky on Apples servers and they still have not caught it yet.

[don_k]

Well, it may not actually be a problem right now. It could be the fact that no apps can be downloaded until Dec 28 when iTunes Connect goes back online. Devs aren't allowed to submit updates or make changes to their apps during this holiday break.

That's what I think is wrong with your update "problem." :) Hopefully that helps

No no, I mean it has never worked again since the first time I started this thread.

[schplurg]

I'm having an issue with iTunes...I think.

I can no longer see my purchase history. I used to just click on "account" then click a button that said "Purchase History", or something to that effect. Now that button is gone. Did Apple change something I'm not aware of? Sorry if I'm hijacking this thread...

Edit:
Nevermind, it's now a tiny link at the bottom of the iTunes homepage. Why the hell did they move it to that location? Weird

[snow_mani]

It's still NOT working!!! arghhh!! :mad:

I've tried to repair permission and match the number of apps on my iTunes and its original folder to no avail.



I have Australian and US account, both can't see any update.

Anyone else still having problem or is it just me alone now?

I have an Australian iTunes account. And I am now experiencing this problem as of today. I know darn well that I have updates there. As I have several I have not downloaded. One because it is very large, another because I don't want to update it (Kinwits) and others I saw on appshopper that have had updates.

I have a lot of apps so I hope they fix the problem soon as this will soon be a major issue for me! Particularly once the devs can start submitting changes to their apps again.

Prior to obtaining my iPhone I had not used iTunes before. And I can't say that I am all that impressed. It's really slow. There seem to be so many problems that come up with it (this issue is just the last in a long line of problems). And it's hard to access help. I mean is there a way that I can notify Apple about this problem? Or do I have to search around in circles on their website until I stumble across some secret way of alerting them to the problem I am having? :confused: Or do I have to just wait until someone at Apple realises that there is a problem and decides to fix it? Or maybe Santa will fix it for us? Although it is already Boxing Day here now so I will not hold my breath!

[don_k]

I have an Australian iTunes account. And I am now experiencing this problem as of today. I know darn well that I have updates there. As I have several I have not downloaded. One because it is very large, another because I don't want to update it (Kinwits) and others I saw on appshopper that have had updates.

I have a lot of apps so I hope they fix the problem soon as this will soon be a major issue for me! Particularly once the devs can start submitting changes to their apps again.

Prior to obtaining my iPhone I had not used iTunes before. And I can't say that I am all that impressed. It's really slow. There seem to be so many problems that come up with it (this issue is just the last in a long line of problems). And it's hard to access help. I mean is there a way that I can notify Apple about this problem? Or do I have to search around in circles on their website until I stumble across some secret way of alerting them to the problem I am having? :confused: Or do I have to just wait until someone at Apple realises that there is a problem and decides to fix it? Or maybe Santa will fix it for us? Although it is already Boxing Day here now so I will not hold my breath!

If you have so many problems, the easiest way would be to go to the Apple Store in George St and talk to a 'genius' there.

[Frand]

As istopmotion mentioned, iTunes Connect is down until 28th. Since it's the part of their service that deals with developers updating their applications, it's not illogical to assume that checking for updates right now may produce unexpected behavior.

Everyone better wait until the 29th before attempting anything else to fix the problem.