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View Full Version : Help!!! My ipod is dead!!

dannys95
02-11-2009, 05:31 PM
HELP!! My iPod is dead!! It dropped; not from too high though. I was able to continue using it. Now; all it shows is a white screen. I tried restoring; but it seems my screen is messed up. Is this due to the fall? Can I take it to Apple Store can get it fixed? :(

This video is not mine but it shows pretty much what wrong. The only difference between mine and this video's is that instead of the screen going on and off it stays on and does that flickering thing.

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Another video not by me but showing what's happening:

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pablo19
02-11-2009, 05:42 PM
HELP!! My iPod is dead!! It dropped; not from too high though. I was able to continue using it. Now; all it shows is a white screen. I tried restoring; but it seems my screen is messed up. Is this due to the fall? Can I take it to Apple Store can get it fixed? :(

As long as your ipod is still under warranty and it's not jailbroken I think they will replace it with a new one. You should always put your ipod in a case when your using it. Just go to the apple store and see if you can get it replaced.

Good luck man.;)
dannys95
02-11-2009, 05:44 PM
As long as your ipod is still under warranty and it's not jailbroken I think they will replace it with a new one. You should always put your ipod in a case when your using it. Just go to the apple store and see if you can get it replaced.

Good luck man.;)

OK; it's still under warranty; it's not jailbroken (though I restored now again). And it IS in a case. Hope Apple fixes it.
pablo19
02-11-2009, 05:53 PM
OK; it's still under warranty; it's not jailbroken (though I restored now again). And it IS in a case. Hope Apple fixes it.

Well, yeah, they should definitely replace it in that case.
dannys95
02-11-2009, 05:53 PM
Does anyone know if there's a way to fix it at home? Cause I can't go to the Apple Store in a week or two.
yourofl10
02-11-2009, 06:36 PM
Apple dosent replace for falls, cause its your falt not apples. Soo your screwed soz man

Bottom line:

Apple wont fix cause it wasnt their fault it got dropped
supg328911
02-11-2009, 06:45 PM
Apple dosent replace for falls, cause its your falt not apples. Soo your screwed soz man

Bottom line:

Apple wont fix cause it wasnt their fault it got dropped

WRONG...same thing happened to mine and i called apple and told them it just turned on to a white screen and i sent it back they sent me a new one (i didnt tell them i dropped it):D
RedStaR
02-11-2009, 07:14 PM
My Friends dog chewed my Iphone bluetooth and left it mangled, I called apple and explained thinking there was no way they were gonna replace it. I brought it in with all the pieces (keep in mind it's only one unit), she looked at it..typed my name in the computer....went in the back and came out and told me to grab a bluetooth box off the shelf so she could scan it and replace it.

I don't no if the fact that I've bought 2 computers, an Ipod and 2 iphones had anything to do with the fact that they replaced it with no questions but it was worth a shot and it payed off.

Apple Store's customer service is top notch...too bad iTunes doesn't reflect the same concern for their parent company.