Gameloft doesnt answer support e-mails

Discussion in 'General Game Discussion and Questions' started by acidshaman, Dec 8, 2009.

  1. acidshaman

    acidshaman Well-Known Member

    May 5, 2009
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    Considering I just spent $5 dollars on MC, they could atleast send me an e-mail saying if the multiplayer will ever work w/o the ridiculousness of UPNP (a mobile gaming nightmare, can't even play in your own house!)

    Its a shame because they have good quality games. Too bad the customer service is nowhere near that.
     
  2. Rdy2PlayBall

    Rdy2PlayBall Member

    Dec 6, 2009
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    It will work. They didn't waist their time and money making multiplayer for it to be a bust. This is probably a "BETA TEST" to figure out to how make the Nova servers work at launch. Chill. You can wait a little longer. ;)
     
  3. Foozelz

    Foozelz Well-Known Member

    there gameloft what can you expect?
     
  4. MidianGTX

    MidianGTX Well-Known Member

    Jun 16, 2009
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    UPNP isn't ridiculous. Most serious online gamers wouldn't be without it. Would you expect to watch TV programmes without having the channels tuned in?

    ...but yeah, I hear their support is lame.
     
  5. acidshaman

    acidshaman Well-Known Member

    May 5, 2009
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    i just felt like rabble-rousing... im guessing that this is all part of their test for N.O.V.A like ive said previously, as well as the fact that Eliminate was in Canada only for its first week for a reason...

    still I'd like to a hear something... even an F u we do want we want (maybe not :p)

    edit: Well I say UPNP is lame because if like 40% of routers out there cant even turn it on, and more will have it off (I have yet to test my school)..
     
  6. Rdy2PlayBall

    Rdy2PlayBall Member

    Dec 6, 2009
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    UPNP is only half the problem. Once you get past that. There are other factors that make it impossible to play.
     
  7. acidshaman

    acidshaman Well-Known Member

    May 5, 2009
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    like I said, Eliminate was in Canada for a reason... hopefully by the time us people with Apple Routers etc can play it will be fixed
     
  8. y0m0uth

    y0m0uth Active Member

    Jul 5, 2009
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    stop complaining ffs... its only been out for like 2 days... geez all you kids on this forum complain wayyyyyyyyyy too much... give it some time... wow

    #okbye
     
  9. acidshaman

    acidshaman Well-Known Member

    May 5, 2009
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    I think a paying customer deserves some feedback. More of a concern than a complaint. I don't appreciate being left in the dark with my cash in their pocket if u understand.
     
  10. Kerrby

    Kerrby Well-Known Member

    Nov 5, 2009
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    Australia
    GameLoft don't give good customer support though idiot :rolleyes:.
     
  11. Sainter

    Sainter Well-Known Member

    Dec 8, 2008
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    Did you email them asking why it doesn't work?
    No.

    Should you therefore get a reply to your complaint?
    No.

    Case solved.
     
  12. Hmar9333

    Hmar9333 Well-Known Member

    Jul 11, 2009
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    Book Salesperson/Student
    Melbourne, Australia
    They've always responded to me..
     
  13. Azrael

    Azrael Well-Known Member

    Sep 11, 2009
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    They responded to me too, maybe it's because of the way you asked them.
     
  14. zachattacksox

    zachattacksox Well-Known Member

    Jul 8, 2009
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    I have the most ridiculous problem of all. It says I am not connected to wi-fi even though I am. I even went to airplane mode with wifi turned on to see if the network was in the way somehow.
     
  15. stranger

    stranger Well-Known Member

    Jan 21, 2009
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    Graphic Designer
    Sofia, Bulgaria
    They answer more than once! http://twitter.com/Modern_Combat

    I still don't approve the idea of realising something "completely broken" without warning the customers that this is a "beta update" (WTF :confused:) but still, I have seized the rant about the multy until they don't launch the next update :p
     
  16. y0m0uth

    y0m0uth Active Member

    Jul 5, 2009
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    wasnt eliminate out for a week in just canada before it was world wide? give them some damn time

    okbye
     
  17. Nascor

    Nascor Well-Known Member

    Aug 14, 2009
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    How long did you wait for an answer? A time ago I wrote an email to the ea support, I got the answer after more than one and a half week...they told me to send them the game cd....IT WAS A DOWNLOAD GAME!!!! (Yes, I mentioned that in the email >.<)
     
  18. acidshaman

    acidshaman Well-Known Member

    May 5, 2009
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    are you an idiot? ofcourse I sent them a contact form, with my e-mail, phone number, full name... try to pay attention

    edit: And I already KNOW why it doesnt work, I even sent another form a day later saying, 'Please just tell me whether you will ever have support for non UPNP routers?'...
     
  19. zachattacksox

    zachattacksox Well-Known Member

    Jul 8, 2009
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    Eliminate was playable though. Actually, it was almost identical to how it is now.
     
  20. Asphyxiation

    Asphyxiation Well-Known Member

    Nov 8, 2009
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    Doesn't surprise me that they have horrible customer support.
     

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