1. TheBeastlyNinja

    TheBeastlyNinja Well-Known Member

    Aug 3, 2009
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    My computer recently crashed and I lost everything in my iTunes library. We dumped the hard drive on it and rebooted it and now I won't let my sync my apps onto the computer. I really don't want to pay $30 to have an Apple guy call me so does anyone have any suggestions on what to do? I really need to install some new betas but I can't because it just deletes everything on my itouch.
     
  2. The Bat Outta Hell

    The Bat Outta Hell Moderator
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    I could tell you, but it'll cost you $20.
     
  3. squarezero

    squarezero Moderator
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    Not sure if you can use this to copy apps from your iPod Touch, but you may want to give it a whirl. It will certainly allow you to copy other media into your computer.
     
  4. aznriceboi13

    aznriceboi13 Well-Known Member

    Jan 18, 2010
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    have you authorized the computer then transfer purchases over yet?
     
  5. squarezero

    squarezero Moderator
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    Good one! Yeah, that should work.
     
  6. TheBeastlyNinja

    TheBeastlyNinja Well-Known Member

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    Tried that already. still won't do it without deleting all my apps!
     
  7. aznriceboi13

    aznriceboi13 Well-Known Member

    Jan 18, 2010
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    where rice paddies grow...
  8. Random_Guy

    Random_Guy Well-Known Member

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    Australia, mate!
    Doesn't Apple provide free online service? Or is that HP?
     
  9. The Bat Outta Hell

    The Bat Outta Hell Moderator
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    Well look on the bright side, you've gotten nearly all of those apps from promo codes so you haven't lost any money.
     
  10. TheBeastlyNinja

    TheBeastlyNinja Well-Known Member

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    I've only gotten roughly 5 apps from promo codes. I have blown roughly $250 on iTunes money to buy apps. If you don't have any advice then you don't need to be here.
     
  11. Aurora

    Aurora Well-Known Member

    Here are the Apple services:
    - Complementary service within your warranty period or whatever, which is really short
    - Email "support" which is just another fancy term for "send us questions and we'll send automated responses within 3,584 hours (assuming we're not busy, but don't count on it); if we manage to get back to you, rest assured for one of the following 1) your answer will be redirected to someone else and the whole process repeats OR 2) your answer does not qualify for our "free service"
    - Please call us at some number at $x per minute
     
  12. Lombardo

    Lombardo Well-Known Member

    Gosh, he's only trying to help. Meanie.
     
  13. squarezero

    squarezero Moderator
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    Warranty period is a year. Complimentary phone support is, I believe, 90 days. Their email response system is actually quite good and usually results in a response in a couple of days, max. If you happen to be in the vicinity of an Apple Store, you can always go to the genius bar for free.

    Best thing to do, though, is to pay for AppleCare (about $85 US), which covers you for 3 years and provides unlimited phone support. Battery replacement is also free during that period.

    @BeastlyNinja: Did you try PhoneView (or it's PC equivalent)?
     

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