In App Purchase game upload problem with Google

Discussion in 'Public Game Developers Forum' started by 1stSPIN, Jul 28, 2015.

  1. 1stSPIN

    1stSPIN Well-Known Member

    Nov 15, 2014
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    Own 1stSPIN
    China / Canadian
    I posted this before but to this day we still have not solve how to upload an in app purchase game on google play. We have no problems with iTunes and with China but for some reason we keep getting an error message with google. Has anyone had the same problem and how did you solve it? Do you have to use a Windows computer, or VPM seeing that we are in China? Is there a contact phone number with google that we can call to get some help? Any info will be a blessing.
     
  2. 1stSPIN

    1stSPIN Well-Known Member

    Nov 15, 2014
    605
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    Own 1stSPIN
    China / Canadian
    There has to be a help number with google. If you got it please let me know. I want to have this problem fixed so I can move on with other in app purchase games.
     
  3. Destined

    Destined Well-Known Member

    Aug 11, 2013
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    You realise this is virtually impossible to solve with the level of detail you are giving...

    If your coder isn't up to it then there are plugins for most environments which do it fairly automatically for you. I somewhat would guess it isn't because you are in China because google would throw back an appropriate error message if it was.
     
  4. MBowman

    MBowman Well-Known Member

    Aug 14, 2014
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    Yeah what tech are you using to develop with?
     
  5. Rogue

    Rogue Well-Known Member
    Patreon Bronze

    Feb 9, 2011
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    Games Developer
    Brisbane, Australia
    We need more information:

    + What tech are you using? (Unity, NDK+GL, Java+GL, Unreal etc etc)
    + How are you compiling it? (Android Studio, ANT build, Eclipse etc etc)
    + What is your buggy code sample?
    + What error message is it returning?

    Android is a lot more diverse in how you can create apps than iOS is. We will need as much information as possible or we cannot help you. Furthermore, this is a mainly iOS focused forum so you might find that most folk just don't know much about Android.
     
  6. 1stSPIN

    1stSPIN Well-Known Member

    Nov 15, 2014
    605
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    Own 1stSPIN
    China / Canadian
    #6 1stSPIN, Jul 30, 2015
    Last edited: Jul 30, 2015
    Sorry for taking so long. The error message we get is this: Error: Problem setting up in-app billing: lab Result: Error checking for billing v3 support (response: 3:Billing unavailable)

    We used Coco 2dx
     
  7. uriweru

    uriweru Member

    Jun 19, 2015
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  8. Columbo

    Columbo Well-Known Member

    Sep 1, 2014
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    Is the Google Play app fully up to date on the device(s) you're testing the IAPs on?
     
  9. Thinkerton Games

    Thinkerton Games Well-Known Member
    Patreon Bronze

    Jun 11, 2015
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    Maybe do a reinstall of your Android SDK and ensure that the Google Play Services API is up to date?
     
  10. 1stSPIN

    1stSPIN Well-Known Member

    Nov 15, 2014
    605
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    Own 1stSPIN
    China / Canadian
    Thank you for your suggestions. I will try them and hopefully one of them works.
     

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