I just tried login into real racing 2 hd from my iPad and gamecenter asked me to sign in with my password I thought that was odd. So I entered my password it told me it was wrong, gave me a link to reset my password and I did. So fearing the worst I sign in and look at my account and there's $.67 cents left. I had close to $100 saved up in iTunes cards for personal reasons. Right now I am so angry and upset I dont even know where to start. I checked my email and there's no record of any purchases even. It had to of happened sometime today as I signed in fine last night. #1 who do I call I'm not going through email #2 will apple even refund me? Thanks guys :/
Actually I just looked at my emails again I have two orders from something called kingdom conquest for $46.63 cents. I don't have anyone else using my device besides me and I don't even own that app!! So pissed at the moment so very pissed
Its not this app? http://itunes.apple.com/app/kingdomconquest/id384877854?mt=8 Has two 40 odd dollar iAP's
That's the one and after reading the reviews other people were hacked by this app as well. I'll be calling apple in a hour or so...
I don't think he did. Or maybe he had it lying around on his device because he might have gotten it awhile back. Usually apple is very generous with refunds if you get the right person. Awhile back I accidentally downloaded aralon(long story) and apple had no problem with giving me my money back. It was 3-4 emails and about 2-3 days before the credit returned. Although I don't know if they'll do it with such a large purchase but if they see that others were hacked I'm sure you'll get your money back
https://discussions.apple.com/thread/2665383?start=345&tstart=0 This doesn't even appear to have anything to do with the Sega game itself. Apple reps are claiming it's the result of a faked Apple phishing email received by people, but there seems to be more going on with this, and it has happened to a lot of people who don't even have the game. The thread above seems to be where everyone's ending up, asking Apple for assistance. Hope this helps.
I tunes I also had lots of money stolen. By the time I figured out what was happening, They had stolen over $400 dollars. I got with My bank and they were able to get back about $300. I never did figure out how the money was Stolen. So, now I buy iTunes cards at Walgreens, And just use those. Remember not to use your debit card on iTunes. I also used a pre paid visa number On my account since they have to have a number. ITunes customer support is horrible. Remember to check on all your receipts from them. I was getting charged $50 a pop, without a receipt from them
Go to your iTunes account and see if you have any receipts for the money that's gone. I had a LOT of trouble getting thru to them, and never got to speak to an actual person. Since I was dumb enough to use my debit card, my bank worked it out with them.
I feel so angry for you... Apple probably will probably think you are lying, but hopefully they will give you a refund.
I'm having the same problem, except I can't even rest my password. I've been using the App Store for 3 years now and this is the first time my account has been hacked. It must be happening to quite a few people.
I have no idea how they got my password. I didn't download any of the apps mentioned in this thread. I checked my bank account and no money has been taken which is good. Although I suspect my iTunes balance of around £20 has been used. My biggest concern though is that somehow my account has been deleted. I have reset my password twice now, both times I have been unsuccessful in logging in. If my account has been deleted I'll be mighty pissed.
Did you just get the problem just then? If so I am having it now. Only started 10 mins ago. "Says you Apple ID could not be found or your password was incorrect." If you are having this then don't worry as I think part of the servers are down. Anyone else having this? Please check.....
Yeah, that's the message I had. It started about an hour ago. Edit - you could be right about it being a server issue. I just went to https://appleid.apple.com and logged in successfully with my new password. Can you do the same?
LOL, hacked by this app. People are so quick to blame a random app on the App Store (curious how people think it can hack their iTunes account), when it's much more likely the security on their end sucks. People falling for phishing emails, or unknowingly installing a keylogger on their computer is a much more reasonable explanation. Then the malicious person uses the iTunes account to buy their own app, or in this case, buy IAPs for their game account, since I highly doubt Sega is going around trying to scam people. Even if the problem didn't originate on the user's end (ie. hackers getting a hold of iTunes passwords due to a security flaw on Apple's part), the app would be the last thing I would blame if I had never installed it. Generally, using a credit card >> using a debit card. There is a ton more protection offered for unauthorized transactions on CCs, not to mention that some CCs offer rewards as a bonus.
