Charged for FREE game?

Discussion in 'General Game Discussion and Questions' started by Mene, Aug 28, 2014.

  1. Mene

    Mene <b>ACCOUNT CLOSED</b>: <em>Officially</em> Quit iO

    Mar 18, 2012
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    Hi.

    I noticed that Stronghold 3 was 'FREE' last night, so I downloaded it.
    I've not actually played it yet but looking at the App Store today I see I'm about £3 lighter than I should be.

    I've not bought any games recently which leads me to believe I was charged £3 for Stronghold 3.

    Surely this isn't right? If it says free,it should be free?
     
  2. Exact-Psience

    Exact-Psience Well-Known Member

    Jan 12, 2012
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    The Work-At-Home Guy
    Philippines
    Have you checked your purchase history to see where you lost the money?
     
  3. Mene

    Mene <b>ACCOUNT CLOSED</b>: <em>Officially</em> Quit iO

    Mar 18, 2012
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    Seems I can't do that from the ipad.. Crazy?

    I'm not near a PC now but I'll check later, thanks.
     
  4. TheOutlander

    TheOutlander Well-Known Member

    Apr 15, 2014
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    Apple should send a receipt ~24 hours after a purchase is done to your e-mail, if they charged you something it SHOULD appear there, also, the AppStore's credit does take a while to update so if you bought something a few days ago, that should be the problem.
     
  5. psj3809

    psj3809 Moderator

    Jan 13, 2011
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    England
    I've never heard of a free game charging you like this

    Be interesting to know the outcome but i cant believe its this game doing it
     
  6. Drop Apple an email on this. They're usually reasonable with refund if it's due to accident/bug
     

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