How to contact Apple support about IAP?

Discussion in 'General Game Discussion and Questions' started by Bryson, Mar 5, 2013.

  1. Bryson

    Bryson Well-Known Member

    Jan 4, 2012
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    Not sure where to post this. I made an IAP purchase but never received my items. I have tried to work it out with the game's developer for over a week to no avail. Does anybody know how I can go about contacting Apple about this?
     
  2. Echoseven

    Echoseven Moderator
    Staff Member Patreon Silver Patreon Gold Patreon Bronze

    Jul 19, 2011
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    The red Skittle
    Open your purchase history in iTunes, and there should be a "report issue" link next to the purchase you made.

    Explain the issue to them (make sure you mention talking to the developer) and ask for a refund, should be easy enough.
     
  3. Bryson

    Bryson Well-Known Member

    Jan 4, 2012
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    Thanks Echoseven, I had already done as you suggested before but for some reason I could not find the contact link until now. Funny how that works lol. Thanks again. Feel free to delete this thread.
     

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