FaadVIP - Broken site with horrible customer service - AVOID THEM

Discussion in 'General Game Discussion and Questions' started by ASFx, Oct 14, 2010.

  1. ASFx

    ASFx Well-Known Member

    Dec 22, 2008
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    #1 ASFx, Oct 14, 2010
    Last edited: Oct 18, 2010
    I thought FaadVIP.com was a good idea, and bought the first game they listed. I never got credit for it, and now they are ignoring my emails. It looks like a bunch of other people aren't getting credit as well.

    Avoid them.


    *EDIT

    I was having problems with FaadVIP with not getting credited properly, and not getting my support emails answered. Apparently they were backlogged and now all my problems have been solved. Thank you Joe :)
     
  2. KoolKing

    KoolKing Well-Known Member

    May 17, 2010
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    Valrico, FL
    I can agree with the broken part of that. I got an email a half hour ago that a new FREE offer was available. I go to the site immediately after getting said email to see that the free offer had been depleted. A quick check of their twitter says they put that one up two days ago.
     
  3. Gunblade1190

    Gunblade1190 Well-Known Member

    Aug 1, 2010
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    NJ
    I followed the instructions and did just like they said and everything worked fine for me. I've got 360 points right now. Not a single thing missed by them. I wouldn't say it's completely broken then, but it could definitely use some work though...
     
  4. Eli

    Eli ᕕ┌◕ᗜ◕┐ᕗ
    Staff Member Patreon Silver Patreon Gold

    If it's too good to be true...
     
  5. f e a r l e s s

    f e a r l e s s Well-Known Member

    Mar 12, 2009
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    This post may explain a little how things are run there:

    https://twitter.com/freeappaday/status/26706578145
     
  6. Gunblade1190

    Gunblade1190 Well-Known Member

    Aug 1, 2010
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    NJ
    Oh no, the guy who works there who manages the twitter feed jokes around sometimes. He's a normal human being. Anything but that!
     
  7. MidianGTX

    MidianGTX Well-Known Member

    Jun 16, 2009
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    This site looks legit because it's bright and colourful. Here is a blank check with my name on it, write any number on this piece of paper and I will pay it.
     
  8. acrotran

    acrotran Well-Known Member

    Jul 31, 2010
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    It's too soon to make a final judgement on FaadVIP. We'll know for sure when people get their gift cards - or not.
     
  9. sammysin

    sammysin Well-Known Member

    Feb 23, 2010
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    Government Official.
    Swansea, UK
    Yeah everyone, avoid em or the OP will get pissed. Oh wait, he already is!
     
  10. ICS Mobile

    ICS Mobile Well-Known Member

    Aug 1, 2009
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    Sorry about the bad experience ASFx, the system is brand new so there is some growing pains, but I am not happy that support did not get back to you at all!! I am not the one handling that it's our partner at www.appvip.com in France. The system has been operational in France for over a year and over 40,000 people have enjoyed tonnes of itunes credits. I am going to pm you directly and whoever has a problem should pm me and I'll forward the info to the right folks! and if they don't get it together I am going to kick some major $(*#^#!
     
  11. Whosatm

    Whosatm Well-Known Member

    Jan 1, 2010
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    I reviewed Battle Bears the first day it was available. I Have yet to recieve credit... Until I do, I believe this to be a scam.
     
  12. I reviewed Battle Bears about a week ago, made a FAAD VIP account yesterday, and got my credits today. You should probably PM ICS Mobile.
     
  13. dumbname

    dumbname Well-Known Member

    Oct 22, 2009
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    Lol I just realized this thread made me do the exact opposite of what it said. After reading it I went and checked out the site >.<
     
  14. Vester

    Vester Well-Known Member

    Same. I even registered.

    Thanks for the heads up on the site I guess
     
  15. iphoneprogrammer

    iphoneprogrammer Well-Known Member

    Mar 26, 2009
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    Financial Analyst for Baines and Ernst
    London, UK
    OH NOES!!!! and look at this, the OP is getting help from someone who works for the website. actual customer service!!!??????!?!!! BLASPHEMY!!!! :eek:
     
  16. ASFx

    ASFx Well-Known Member

    Dec 22, 2008
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    #16 ASFx, Oct 18, 2010
    Last edited: Oct 19, 2010
    Problems have been solved. Faad is crediting me for the missing VIP points. Thank you Joe.
     
  17. lord-sam

    lord-sam Well-Known Member

    Feb 25, 2009
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    United Kingdom
    So how many reviews do I need to write to make £5 for example?
     
  18. Chikon

    Chikon New Member

    Feb 8, 2011
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    Horrible horrible scam, they will give you the credits for reviewing apps, but in the end you get NOTHING AT ALL.

    When you request payment, they leave the status on "pending" indefinitely and will not answer any of your emails.

    Scam, scam, scam.

    THEY STEAL YOUR MONEY!
     
  19. send a PM to ICS... not email.
     
  20. Domination5

    Domination5 Member

    Oct 31, 2010
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    Software QA Engineer
    Got my 15$ itunes card from them a month ago. Took two weeks from the time I requested the card but I did eventually get it. They just e-mail you a code for the card. The e-mail was from some French e-mail addy so make sure you check your spam folder extra carefully.
     

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