Crystal Leaderbord/IAP Problem.

[sharpener]

So i got bought Super Crossfire HD on my new account and i also bought the "10,000 Victory Points" 2 times cause the first time it didnt work, i tried to unlock some of the unlock features in the game but it turns out they never game me my points but it took my money from itunes i'm kinda upset, i emailed chillingo cause they are i guess responsible for crystal. to see if they can get my money back right now i am waiting for my apple receipt hopefully i will get this solved, has anyone had this kinda problem? and was it solved? did they give back your money? and i cant seem to find apples email. so if someone can help me that would be great.