Thanks a lot for the feedback.
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Originally Posted by fitani
1. The icon is not that impressive when I find it on AppStore.
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We already have an update to the icon ready to go for the next release. It may still need some tweaking going forward but we feel it's at least an improvement over what we have now.
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2. I got several poped boxes with options when I play the game for the first time. It is a little strange. I have no idea what to do next.
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cmo had mentioned the same thing to us. We have already removed this popup that appears for new users and that will be in our next version.
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4. I wonder if there could be some hints when playing. I am not quite good at words games. I would be very frustrated when I failed several times.
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We offer a different hint whenever you start a new 1 player game. But the issue is: will anyone read it? Besides, it doesn't give the user the full picture before they start playing. We recognize this and our priority right now is getting a really good tutorial in place for the 1 player game.
There are also hints that are offered in multi-player games. For instance, at the bottom of the screen as you play it tells you what different word lengths are useful to make (whether they will make marks, score points, or if they are useless). Again, though, I suspect most people don't read these. Admittedly I find them hard to read if I'm playing a game. They are at the bottom of the screen. The text is fairly small. They are in an area where your fingers might be obscuring them. Most of all, since you're playing against the clock you probably don't want to stop to read. That's where we really need to have a good in-game tutorial here as well.
Another thing we added since the original version: we noticed that some users didn't "get" the concept that if both you and your opponent have cleared a word length it's useless. They would just keep playing and playing that word length, not getting points, not making marks. We changed this so that instead of just saying "+0" it would say "4s are useless". Anecdotally, this did seem to help.