Originally Posted by Wediafom24
And the worst customer service!
LMAO...I wouldn't really call it the worst. In fact, they really do go all out when something's wrong and they can fix it. "Cool story bro" time:
Back when they shipped out my Jurassic Park Collector's Edition (on PC, naturally), the box arrived here tattered and torn (they shipped 'em out without any protection...trying to make it look like an authentic InGen package. I guess they didn't anticipate how badly some of them would arrive) and the InGen I.D. card was missing for some odd reason. I contacted customer support and asked if there was any way they could send me a replacement cardboard box and an I.D. card. What did they respond with? Something along the lines of "We're sorry, that's just not possible...but we've already shipped out an entirely new Collector's Edition for you". That honestly blew my mind! As insane as that was, I responded with "The least I could do is buy Back to the Future" and what did I find in the "Games" section of my account? They gifted me the first episode. I mean...come on, how ****ing cool is that?
Oh, and they also gifted me "The Secret of Monkey Island: Special Edition" when my C.E. "Tales of Money Island" treasure chest took a little long to come in the mail.
Don't get me wrong, I know their customer support isn't the greatest, and I certainly wasn't sent here to try and make them look good, but yeah...I just thought it would be a cool story to share.