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  #171  
Old 12-05-2012, 01:12 AM
TheOctagonTheory TheOctagonTheory is offline
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iPad (3rd Gen), iOS 6.x
 
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Location: Tokyo, Japan
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FMA who are you asking? If you're asking me, no I'm not the dev of the app that's the subject of this thread.
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  #172  
Old 12-05-2012, 02:10 AM
FMA FMA is offline
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It's ok
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  #173  
Old 12-05-2012, 06:40 AM
mekanikal fiend mekanikal fiend is offline
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im trying to submit a ticket to get my 5 bucks back, but the game isn't listed among all your other titles... do i just use general support?
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  #174  
Old 12-05-2012, 07:12 AM
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LordGek LordGek is offline
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iPad Air, iOS 7.x
 
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Location: Redding, CA, USA
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Quote:
Originally Posted by mekanikal fiend View Post
im trying to submit a ticket to get my 5 bucks back, but the game isn't listed among all your other titles... do i just use general support?
I hope so. I submitted a "General - Other" ticket myself. While I could state the Apple ID used I couldn't state the exact date as it no longer shows up in my Purchase History. I also forgot to add it was $4.99 via the US AppStore.
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  #175  
Old 12-05-2012, 02:02 PM
heppi1234 heppi1234 is offline
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Join Date: Sep 2012
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What's happening with refunds, submitted tickets days ago now and not even had a response to say that my ticket has been received or is being processed?
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  #176  
Old 12-06-2012, 06:56 AM
Hunted Cow Studios Hunted Cow Studios is offline
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iPhone 4, iOS 6.x
 
Join Date: Mar 2012
Posts: 290
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Quote:
Originally Posted by heppi1234 View Post
What's happening with refunds, submitted tickets days ago now and not even had a response to say that my ticket has been received or is being processed?
We've replied to all the tickets now, if there is still any issue, please PM us your ticket number and we'll take a look for you

We'll be making an announcement about the game in the New Year
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  #177  
Old 12-06-2012, 09:54 AM
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Drakeer Melkhor Drakeer Melkhor is offline
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iPad mini, iOS 7.x
 
Join Date: Aug 2010
Location: Spain
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Quote:
Originally Posted by Hunted Cow Studios View Post
We've replied to all the tickets now, if there is still any issue, please PM us your ticket number and we'll take a look for you

We'll be making an announcement about the game in the New Year
All my support to you guys, you made a great game. It just needed a little more polish and to switch it to Game Center for online multiplayer.
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  #178  
Old 12-11-2012, 07:11 AM
heppi1234 heppi1234 is offline
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Quote:
Originally Posted by Hunted Cow Studios View Post
We've replied to all the tickets now, if there is still any issue, please PM us your ticket number and we'll take a look for you

We'll be making an announcement about the game in the New Year
I didn't get a reply to my ticket, gone through apple instead to get my money back
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  #179  
Old 12-11-2012, 07:27 AM
Hunted Cow Studios Hunted Cow Studios is offline
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Quote:
Originally Posted by heppi1234 View Post
I didn't get a reply to my ticket, gone through apple instead to get my money back
Hi heppi1234,

I couldn't see a ticket from you - if you PM me the ticket id I can look into it for you

Cheers,
Hoofmaster
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  #180  
Old 12-11-2012, 07:42 AM
TheOctagonTheory TheOctagonTheory is offline
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Quote:
Originally Posted by Hunted Cow Studios View Post
Hi heppi1234,

I couldn't see a ticket from you - if you PM me the ticket id I can look into it for you

Cheers,
Hoofmaster
Did anyone get a refund from Apple. I submitted a report but never got a refund.
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