Would it kill apple to let devs reply to user's reviews. On Google Play and Amazon, I can reply to their review, which is publicly viewable, as well as notifies the user of the reply. In most cases, I fix what ever bug the reviewer found, or have workarounds that I post on google and amazon reviews, and usually it gets the user to come back and change their review. But Apple doesn't have this option, so people post negative reviews because they don't understand something properly, or due to a real bug, and I have no way to contact them to get more info or to educate them on how to do it right, etc. So they forget about their bad review, and I have to deal with the consequences. Sucks.