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    • "can't log into disqus" on Touch Arcade app

    Discussion in 'Site Feedback and News' started by jesse_dylan, Sep 24, 2014.

    1. jesse_dylan

      jesse_dylan Well-Known Member

      Jun 4, 2014
      105
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      #1 jesse_dylan, Sep 24, 2014
      What's this mean and how can I fix it?
       
    2. HansKaosu

      HansKaosu Well-Known Member

      Nov 19, 2013
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      #2 HansKaosu, Sep 26, 2014
      When you comment on articles using the app it makes a disqus account for you

      then you go to your main disqus account on disqus.com and merge the 2 accounts
       
    3. cloudpuff

      cloudpuff Well-Known Member

      Sep 12, 2013
      3,600
      0
      36
      lazy layabout
      uk
      #3 cloudpuff, Sep 26, 2014
      Are you on ios 8? There's a couple of people on a thread who have same prob since updating to ios8
       
    4. jesse_dylan

      jesse_dylan Well-Known Member

      Jun 4, 2014
      105
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      #4 jesse_dylan, Sep 26, 2014
      Yeah, I'm on iOS 8. :( I was already logged in with my TA account, and I did go and merge all my accounts after reading the above (thanks!). Now I'm not getting the can't log in error but instead I'm getting error code 18 and "There was an error posting your comment."

      Alas. Guess it is just iOS 8 growing pains. I'll try to find that other thread for camaraderie at least.
       
    5. KusanagiShiro

      KusanagiShiro Active Member

      Apr 24, 2012
      33
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      Student
      San Rafael, CA, USA
      #5 KusanagiShiro, Sep 28, 2014
      Please update the app
       
    6. JCman7

      JCman7 Well-Known Member

      Jul 6, 2009
      2,548
      3
      36
      Mechanical Engineering
      NY
      #6 JCman7, Sep 30, 2014
      I can't login either and I have the latest app update
       
    7. mutts

      mutts Active Member

      Jun 28, 2013
      34
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      #7 mutts, Sep 30, 2014
      Same here seems the disqus api for the app is invalid.
      The first time I got the error it guided me to the app page on disqus.
      Not sure how to fix it.
       
    8. chubbypillow

      chubbypillow Well-Known Member

      Jan 17, 2012
      93
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      NY
      #8 chubbypillow, Oct 2, 2014
      I have the same issue. I already merged the thing. Going to wait 24 hrs to see if it will work then!
       
    9. jesse_dylan

      jesse_dylan Well-Known Member

      Jun 4, 2014
      105
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      #9 jesse_dylan, Oct 2, 2014
      It won't. :) I've been trying for a week.
       
    10. Eli

      Eli ᕕ┌◕ᗜ◕┐ᕗ
      Staff Member Patreon Silver Patreon Gold

      Feb 28, 1983
      1,269,049
      47
      48
      Barcelona
      #10 Eli, Oct 3, 2014
      I ~believe~ this might be fixed. Can you guys give it a try?
       
    11. jesse_dylan

      jesse_dylan Well-Known Member

      Jun 4, 2014
      105
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      #11 jesse_dylan, Oct 3, 2014
      Worked from iPad mini retina running iOS 8.0.2! I will try later from my iPhone 6 running the same to see if it works. Yay!! Really fun to be able to comment again.
       
    12. dancj

      dancj Well-Known Member

      Jan 25, 2011
      967
      4
      18
      #12 dancj, Oct 3, 2014
      Now when I try to log in I get:

      invalid_accesstoken, Invalid Access Token
       
    13. jesse_dylan

      jesse_dylan Well-Known Member

      Jun 4, 2014
      105
      0
      0
      #13 jesse_dylan, Oct 3, 2014
      Seems to be working 100% for me, for whatever that's worth. Guess I am lucky!! I now even get e-mail notifications when someone replies to me.
       
    14. dancj

      dancj Well-Known Member

      Jan 25, 2011
      967
      4
      18
      #14 dancj, Oct 3, 2014
      Actually my iPad is fine now.

      On my iPhone I had the above message, I fixed it by reinstalling. I still can't post thought as the "Post" button is greyed out. Also, I have "Enter your comment" written across the page I'm typing my comment in and if I type more than two lines then my text gets hidden behind that text.
       
    15. dancj

      dancj Well-Known Member

      Jan 25, 2011
      967
      4
      18
      #15 dancj, Oct 3, 2014
      Turns out it is fine on the iPhone app if I use the default keyboard. It's only when I use Swiftkey that I get the issue I described above.
       

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