Originally Posted by syntheticvoid
Just a note - if you select 'This application does not function as expected' Apple will automatically give you a message saying that they are not responsible for the way that apps run or don't run.
You can also NOT report a problem twice on one app - so you will NOT get a refund if you select that.
I've been burnt at least 4 times because of this - each time forgetting the last time. =o/
Anyway... might want to try selecting another option when trying to get a refund.
This same thing happen to me last tine and i just use apple express lane and they give me a refund without a problem