★ TouchArcade needs your help. Click here to support us on Patreon.

My iTunes account was hacked $90+ gone.... Help!

02-13-2012, 06:31 PM
#1
Senior Member [Original Poster]
Joined: Dec 2011
Posts: 114
My iTunes account was hacked $90+ gone.... Help!

I just tried login into real racing 2 hd from my iPad and gamecenter asked me to sign in with my password I thought that was odd. So I entered my password it told me it was wrong, gave me a link to reset my password and I did. So fearing the worst I sign in and look at my account and there's $.67 cents left. I had close to $100 saved up in iTunes cards for personal reasons.

Right now I am so angry and upset I dont even know where to start. I checked my email and there's no record of any purchases even. It had to of happened sometime today as I signed in fine last night.

#1 who do I call I'm not going through email
#2 will apple even refund me?

Thanks guys :/
02-13-2012, 06:35 PM
#2
Senior Member [Original Poster]
Joined: Dec 2011
Posts: 114
Actually I just looked at my emails again I have two orders from something called kingdom conquest for $46.63 cents. I don't have anyone else using my device besides me and I don't even own that app!!

So pissed at the moment so very pissed

02-13-2012, 06:48 PM
#3
Joined: Jan 2010
Location: Perth, Western Australia
Posts: 4,355
Just call Apple up, mention the apps.

Then ask for a refund.

Dropped iPhone 6 on live tv. Became a viral sensation.
App Reviewer and Writer for Pocketfullofapps.com. Got a new game? Want a review? Contact me!
Follow Me On Twitter @Triggywiggy BETA Tested: View Here I can test yours too!
02-13-2012, 06:50 PM
#4
Joined: Jan 2010
Location: Perth, Western Australia
Posts: 4,355
Its not this app?

http://itunes.apple.com/app/kingdomconquest/id384877854?mt=8

Has two 40 odd dollar iAP's

Dropped iPhone 6 on live tv. Became a viral sensation.
App Reviewer and Writer for Pocketfullofapps.com. Got a new game? Want a review? Contact me!
Follow Me On Twitter @Triggywiggy BETA Tested: View Here I can test yours too!
02-13-2012, 07:13 PM
#5
Senior Member [Original Poster]
Joined: Dec 2011
Posts: 114
Quote:
Originally Posted by triggywiggy View Post
Its not this app?

http://itunes.apple.com/app/kingdomconquest/id384877854?mt=8

Has two 40 odd dollar iAP's
That's the one and after reading the reviews other people were hacked by this app as well. I'll be calling apple in a hour or so...
02-13-2012, 07:56 PM
#6
Joined: Apr 2010
Posts: 808
Quote:
Originally Posted by PRE View Post
That's the one and after reading the reviews other people were hacked by this app as well. I'll be calling apple in a hour or so...
why would you download the app when the reviews clearly say they got their accounts hacked?
02-13-2012, 08:25 PM
#7
Joined: Nov 2010
Location: Somewhere
Posts: 2,542
Quote:
Originally Posted by DigitalB33R View Post
why would you download the app when the reviews clearly say they got their accounts hacked?
I don't think he did. Or maybe he had it lying around on his device because he might have gotten it awhile back.

Usually apple is very generous with refunds if you get the right person. Awhile back I accidentally downloaded aralon(long story) and apple had no problem with giving me my money back. It was 3-4 emails and about 2-3 days before the credit returned. Although I don't know if they'll do it with such a large purchase but if they see that others were hacked I'm sure you'll get your money back

Add Me on Gamecenter/Steam: Fireball926
02-13-2012, 09:09 PM
#8
Joined: Oct 2011
Location: Swansea, UK
Posts: 195
Omg, and it's a sega app too

Gamecenter/openfeint: kearnel81
currently playing - weird worlds, GPA, chu chu rocket, if2, bards tale, defenders of Arcadia, six guns
02-14-2012, 01:18 AM
#9
Joined: Oct 2010
Location: Minneapolis, USA
Posts: 3,654
https://discussions.apple.com/thread...t=345&tstart=0

This doesn't even appear to have anything to do with the Sega game itself. Apple reps are claiming it's the result of a faked Apple phishing email received by people, but there seems to be more going on with this, and it has happened to a lot of people who don't even have the game. The thread above seems to be where everyone's ending up, asking Apple for assistance. Hope this helps.
02-14-2012, 05:01 AM
#10
Joined: Aug 2011
Location: Louisiana
Posts: 9
I tunes

I also had lots of money stolen. By the time
I figured out what was happening,
They had stolen over $400 dollars. I got with
My bank and they were able to get back about
$300. I never did figure out how the money was
Stolen. So, now I buy iTunes cards at Walgreens,
And just use those. Remember not to use your
debit card on iTunes. I also used a pre paid visa number
On my account since they have to have a number.
ITunes customer support is horrible. Remember to check on all
your receipts from them. I was getting charged $50 a pop,
without a receipt from them

Last edited by Cooyan; 02-14-2012 at 05:04 AM. Reason: Add