Frustrations
Lets keep this thread constructive.
Obviously the biggest complaint is so much stuff being bound to your character that really shouldn't be. I picked up a heritage gun on my demon knight that I would love to be able to sell to my other character, or at least put up for sale on the auction. But no, bound. Which, I guess, means it's just vendor fodder...which just feel really really wrong. Same with crafting materials I'm struggling to obtain on my alts. Burning stacks of them at the vendor just feels gross. Obviously the suggestion for fixing this is to make more things NOT bound on pickup.
My biggest personal gripe, that isn't related to what I just mentioned, is that Nick's Lottery chests do not offer any protection against accidental taps. I was tapping my way through the laggy Dawnwatch menus and my finger errantly landed on the Legendary Chest. BOOM, there goes 180 gems. I put in a ticket but I doubt they'll give me a refund. There really should be a confirmation gate on those chests, and since there isn't one can only assume that they WANT us to accidentally blow all of our gems on them. This has happened to me twice now, first time was just an "Ooops, there goes 1000 gold, whatever." It's a little different though when it's 180 gems. So my constructive solution for this one is to add a confirmation "Are you sure?" dialogue to those chests when they're not free.
I'm probably what some would considered a "lesser whale" since I spend regularly but sparingly on the app store. I have the potential to spend a lot of money on this game, over time. I like it, I'm having fun...mostly, aside from a few gripes. I really hope customer service shines on this one.
Obviously the biggest complaint is so much stuff being bound to your character that really shouldn't be. I picked up a heritage gun on my demon knight that I would love to be able to sell to my other character, or at least put up for sale on the auction. But no, bound. Which, I guess, means it's just vendor fodder...which just feel really really wrong. Same with crafting materials I'm struggling to obtain on my alts. Burning stacks of them at the vendor just feels gross. Obviously the suggestion for fixing this is to make more things NOT bound on pickup.
My biggest personal gripe, that isn't related to what I just mentioned, is that Nick's Lottery chests do not offer any protection against accidental taps. I was tapping my way through the laggy Dawnwatch menus and my finger errantly landed on the Legendary Chest. BOOM, there goes 180 gems. I put in a ticket but I doubt they'll give me a refund. There really should be a confirmation gate on those chests, and since there isn't one can only assume that they WANT us to accidentally blow all of our gems on them. This has happened to me twice now, first time was just an "Ooops, there goes 1000 gold, whatever." It's a little different though when it's 180 gems. So my constructive solution for this one is to add a confirmation "Are you sure?" dialogue to those chests when they're not free.
I'm probably what some would considered a "lesser whale" since I spend regularly but sparingly on the app store. I have the potential to spend a lot of money on this game, over time. I like it, I'm having fun...mostly, aside from a few gripes. I really hope customer service shines on this one.