★ TouchArcade needs your help. Click here to support us on Patreon.

tips show Global REJECT

03-01-2017, 01:13 AM
#1
Joined: Feb 2017
Posts: 7
tips show Global REJECT

Hello, TouchArcade fellows, I was trying to submit my game (https://www.producthunt.com/posts/gomine-io) to tips@toucharcade.com email, but I keep getting "54 5.7.1 Filter Rule 16 - Global REJECT Filter Macro 18252" error. Anyone knows what's going on?

Thanks,
Terry
03-01-2017, 02:39 AM
#2
Joined: Jul 2013
Location: Europe, CET
Posts: 2,954
Do you have the full error message/header?
My first guess is the spamfilter doesn't like your link. Try again with an Appstore link if that works?
03-01-2017, 02:52 AM
#3
Joined: Feb 2017
Posts: 7
Thank you, I guess you are right. I removed product hunt link, youtube link and google drive link, and it seems working fine now.

Attach the original error in case you want to look into the cause:

The response from the remote server was:
554 5.7.1 Filter Rule 16 - Global REJECT Filter Macro 18252

Final-Recipient: rfc822; tips@toucharcade.com
Action: failed
Status: 5.7.1
Remote-MTA: dns; toucharcade-com.relay1a.spamh.com. (75.126.136.140, the
server for the domain toucharcade.com.)
Diagnostic-Code: smtp; 554 5.7.1 Filter Rule 16 - Global REJECT Filter Macro 18252
Last-Attempt-Date: Sun, 19 Feb 2017 22:27:22 -0800 (PST)
03-01-2017, 04:13 AM
#4
Joined: Jul 2013
Location: Europe, CET
Posts: 2,954
Yep, that's a spamfilter. spamh.com is Spamhaus, one of - if not the biggest spamfilter organisations out there.
Google for the filter message 554 5.7.1 Filter Rule 16 - Global REJECT Filter Macro 18252 gave me this old TA link:
http://forums.toucharcade.com/showpo...3&postcount=31
At the bottom it mentions "What I did is to add spamh.com as a ptr mechanism in my SPF record. Although I'm not sure I have to do such a thing it did the trick" .
Worth a try, if you have that much control over your mailserver.

Also, I think links to Google and Apple Appstores should go through.