Charged for FREE game?

08-28-2014, 08:52 AM
#1
Charged for FREE game?

Hi.

I noticed that Stronghold 3 was 'FREE' last night, so I downloaded it.
I've not actually played it yet but looking at the App Store today I see I'm about 3 lighter than I should be.

I've not bought any games recently which leads me to believe I was charged 3 for Stronghold 3.

Surely this isn't right? If it says free,it should be free?

Last iOS game I bought: 6/1/15
08-28-2014, 08:57 AM
#2
Joined: Jan 2012
Location: Philippines
Posts: 19,156
Have you checked your purchase history to see where you lost the money?

Exact-Psience My 2014 Top 10 Games of the Year: Monster Hunter Freedom Unite, Hearthstone, VVVVVV, Battleheart Legacy, Wayward Souls, Bug Heroes 2, Powerpuff Girls Defenders of Townsville, Deep Loot, Monument Valley, Bioshock Honorable Mentions: Traps N Gemstones, Bardbarian, Goblin Sword
08-28-2014, 10:10 AM
#3
Quote:
Originally Posted by Exact-Psience View Post
Have you checked your purchase history to see where you lost the money?
Seems I can't do that from the ipad.. Crazy?

I'm not near a PC now but I'll check later, thanks.

Last iOS game I bought: 6/1/15
08-28-2014, 03:02 PM
#4
Joined: Apr 2014
Location: Somewhere on Earth, I could be behind you.
Posts: 519
Quote:
Originally Posted by Mene View Post
Seems I can't do that from the ipad.. Crazy?

I'm not near a PC now but I'll check later, thanks.
Apple should send a receipt ~24 hours after a purchase is done to your e-mail, if they charged you something it SHOULD appear there, also, the AppStore's credit does take a while to update so if you bought something a few days ago, that should be the problem.
08-29-2014, 09:09 AM
#5
Joined: Jan 2011
Location: England
Posts: 10,223
I've never heard of a free game charging you like this

Be interesting to know the outcome but i cant believe its this game doing it
09-11-2014, 10:58 AM
#6
Drop Apple an email on this. They're usually reasonable with refund if it's due to accident/bug

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