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Comments via app broken?

11-11-2015, 05:41 PM
#21
Joined: Aug 2011
Posts: 1,532
Same here, no comments anymore on the app.
I guess I will have to try it on Chrome or Safari :/
No more cunning comments in cumbersome English from me

But I'm so used to the TA app being in my daily routine that it will be a sad day when it's finally broken
11-11-2015, 09:09 PM
#22
Joined: Apr 2009
Location: Sacramento, CA
Posts: 4,312
Quote:
Originally Posted by sarfa View Post
The current problem with comments just started last Friday or Saturday. Apple did not release any updates in the last few days, so I can't figure out why this problem should suddenly appear? Did TA do anything or make any adjustments in something late last week that could have caused this?
No we haven't done anything, but we use a 3rd party for our comments system (Disqus) and it's possible they changed even something tiny on their end which is causing it to screw up on our end. Our dev is aware of it and if there's a way to fix it that doesn't require an update through Apple we'll do what we can.

Fondle me on Twitter:@JaredTA

11-11-2015, 10:48 PM
#23
Quote:
Originally Posted by Anova View Post
I think I'll stick with th app while it exists, you all did a fantastic job building a platform that is perfect for tracking and reading TA news. The site doesn't compare, e.g. Being able to "dig down" through links then go back to the surface level is great, as is unread stories being tagged. It really sucks you got screwed by Apple on this.

Hopefully you can at least bring comment viewing back, if not writing. Sure, there was lots of junk, but it was nice wading through the interesting opinions. It feels a little sterile without them.
Amen. I tried the Safari route and it's so much clunkier.
11-12-2015, 06:55 PM
#24
Joined: Oct 2008
Location: Honolulu, Hawaii (ex-pat from England)
Posts: 154
TA, not being able to see the comments in the app is a big deal, at least for me. Viewing by website isn't the same experience. I'm using the app less and less, and not visiting the website.

I've seen numerous comments before that you can't update the app because it won't meet Apple guidelines with all the features. Why not release a new app that has quick access to news and comments like many other media companies do, without the guideline breaking features?
11-12-2015, 07:31 PM
#25
Joined: Nov 2013
Location: New Orleans, Louisiana
Posts: 2,335
Quote:
Originally Posted by squirpe View Post
TA, not being able to see the comments in the app is a big deal, at least for me. Viewing by website isn't the same experience. I'm using the app less and less, and not visiting the website.

I've seen numerous comments before that you can't update the app because it won't meet Apple guidelines with all the features. Why not release a new app that has quick access to news and comments like many other media companies do, without the guideline breaking features?
That's exactly the problem, making the app agree with the guidelines requires removal of everything that may alter someone's option on app or alter possible sales.
11-12-2015, 08:03 PM
#26
Quote:
Originally Posted by Anonomation View Post
That's exactly the problem, making the app agree with the guidelines requires removal of everything that may alter someone's option on app or alter possible sales.
Holy crap.
11-13-2015, 03:09 PM
#27
Joined: Feb 1983
Location: Barcelona
Posts: 1,268,933
Quote:
Originally Posted by squirpe View Post
I've seen numerous comments before that you can't update the app because it won't meet Apple guidelines with all the features. Why not release a new app that has quick access to news and comments like many other media companies do, without the guideline breaking features?
Because it costs tens of thousands of dollars to build an app and we honestly just don't have the budget for that right now. We're never going to get featured by Apple, so the downloads said app would get would be limited to the downloads we can push from our site. It's almost entirely impossible to monetize the low download numbers we'd see, so it'd be like spending $50-100k just for fun. Our bread and butter is still web traffic, so while it sucks to have any dropoff with the app, it's been slowly happening for years now. Part of me wishes an iOS update would just break it completely so we don't have to worry about it limping along anymore as there's a number of things we're actively not doing because it doesn't work with the way the app is set up.
11-16-2015, 09:59 PM
#28
Joined: Sep 2012
Posts: 200
TA app is the main reason I visit the site several times daily, would be a shame to see it lose support.
11-16-2015, 10:18 PM
#29
Joined: Nov 2013
Location: New Orleans, Louisiana
Posts: 2,335
Quote:
Originally Posted by Jakeopp View Post
TA app is the main reason I visit the site several times daily, would be a shame to see it lose support.
It's already lost most of what could be done, all there is is fixes and whatever, but those will only last for so long.
11-16-2015, 10:37 PM
#30
I am honestly surprised that no one at Apple has come to your aid.
There is NO WAY that at least one significant apple big shot hasn't heard of you.
TA is the next biggest mobile cultural power besides the App Store itself. Too bad the big guys like King and that game of war company can't throw you a million or two