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MOUNT OLYMPUS: A Point-And-Click Adventure

03-30-2014, 10:43 PM
Joined: Apr 2009
Location: Clearfield, UT
Posts: 116
Would it kill apple to let devs reply to user's reviews. On Google Play and Amazon, I can reply to their review, which is publicly viewable, as well as notifies the user of the reply. In most cases, I fix what ever bug the reviewer found, or have workarounds that I post on google and amazon reviews, and usually it gets the user to come back and change their review. But Apple doesn't have this option, so people post negative reviews because they don't understand something properly, or due to a real bug, and I have no way to contact them to get more info or to educate them on how to do it right, etc. So they forget about their bad review, and I have to deal with the consequences. Sucks.
03-30-2014, 11:07 PM
Joined: Jul 2012
Posts: 7,557
Yeah, I find that extremely annoying^^

All the time I see dumb kids posting one star reviews because they don't understand it. Being able to comment on reviews would help out so much.

Apple really is behind the 8-ball in many respects.