Support our Sponsors:

Go Back   Touch Arcade > Games and Apps > iPhone and iPad Games

Reply
 
Thread Tools
  #1711  
Old 11-14-2014, 08:28 AM
scape211 scape211 is offline
Senior Member
iPhone 4S, iOS 8.x
 
Join Date: Jun 2012
Posts: 192
Default

Quote:
Originally Posted by C.Hannum View Post
They were protecting themselves and given the childish mentality of so many app store users, I don't blame them one bit.
I agree with this to likely be the main reason for pulling EU from the app store especially given the recent events with Monument Valley.

The only reason i could see leaving it up on the app store (at least for a little while) was as a discounted item for those that have not bought it on older devices who would not be able to purchase the new one.

Sure the new one is better in every way, but with all the buzz on its release, you'd think they would be able to benefit from some downloads of the old one at a reduced price for a bit, then take it down. Even if you did have some negative feedback, you'd still be taking it down.

Mind you I'm not saying I'm one of those people who are yelling to get EU back up. I will be getting my iphone 6 soon and will be purchasing EW without looking back. I'm just stating they could make a little more cash from EU me thinks...
Reply With Quote
  #1712  
Old 11-14-2014, 08:32 AM
C.Hannum C.Hannum is online now
Senior Member
iPad mini, iOS 7.x
 
Join Date: Feb 2011
Posts: 2,310
Default

Quote:
Originally Posted by Crabman View Post
And i really can't imagine they will remove it from the purchase list.We are not talking about a 5 years old "one buck"app.

IF they really would do it i would call the apple support (which is quite good imo)and claim for a refund.
Refunds are only issued for purchases in the last 90 days, and can be done with an automated system at reportaproblem.apple.com if you are a recent buyer, and that is exactly what I would do if I'd purchased this in the last 3 months and put that $9.99 toward EW.

Otherwise, claiming you are due a refund because the developer pulled an app after 1.5 years would be a crapshoot at best, and their phone support people are just reading scripts, and those scripts say after 90 days you can't get a refund.

You *might* luck out, but given that there is certainly no legal reason they should be issuing refunds on purchases that old, nor a policy reason, nor even a good consumer relations reason, and given how long it often takes to get through to their support by phone, you had better be sure you think this "problem" is worth your time.

Also, they don't officially support iTunes purchases through their phone support anyhow, they want you to use the web form support - again, crapshoot if you get any help or not, since the phone people might just tell you to go the web, and the web actually goes through a parser first that tries to help you with automated support articles (which would tell you that you should have backed up your purchases to a computer )

At any rate, this horse is a grease spot in the dirt by now. It's pulled from the main store because people aren't reasonable, it won't be supported further, it IS available for download for most people, for those who say it isn't, probably half or more of them aren't seeing it for download in their purchased history because they already have it on their computer and have the "not on my computer" setting on in the purchased history, and, for the rest, it's either a quirk of their region's licensing laws or a glitch, lesson learned: back up your purchases if you care, Apple is under no obligation to cover your laziness. Think that covers it
Reply With Quote
  #1713  
Old 11-21-2014, 07:17 PM
RoboWarrior RoboWarrior is offline
Senior Member
iPhone 4S, iOS 7.x
 
Join Date: Oct 2012
Posts: 417
Default

Too bad was going to buy this come Christmas but looks like I lucked out. Only have a 4s so the new one doesn't work on my device :/.
Reply With Quote

Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2012, TouchArcade.com, LLC.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright ©2008 - 2011, TouchArcade.com. Privacy Policy / DMCA Copyright Agent