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Old 08-28-2014, 08:52 AM
Mene Mene is offline
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iPad Air, iOS 7.x
 
Join Date: Mar 2012
Posts: 1,801
Default Charged for FREE game?

Hi.

I noticed that Stronghold 3 was 'FREE' last night, so I downloaded it.
I've not actually played it yet but looking at the App Store today I see I'm about 3 lighter than I should be.

I've not bought any games recently which leads me to believe I was charged 3 for Stronghold 3.

Surely this isn't right? If it says free,it should be free?
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  #2  
Old 08-28-2014, 08:57 AM
Exact-Psience Exact-Psience is offline
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Have you checked your purchase history to see where you lost the money?
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Old 08-28-2014, 10:10 AM
Mene Mene is offline
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Quote:
Originally Posted by Exact-Psience View Post
Have you checked your purchase history to see where you lost the money?
Seems I can't do that from the ipad.. Crazy?

I'm not near a PC now but I'll check later, thanks.
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Old 08-28-2014, 03:02 PM
TheOutlander TheOutlander is offline
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Quote:
Originally Posted by Mene View Post
Seems I can't do that from the ipad.. Crazy?

I'm not near a PC now but I'll check later, thanks.
Apple should send a receipt ~24 hours after a purchase is done to your e-mail, if they charged you something it SHOULD appear there, also, the AppStore's credit does take a while to update so if you bought something a few days ago, that should be the problem.
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  #5  
Old 08-29-2014, 09:09 AM
psj3809 psj3809 is offline
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iPhone 4S, iOS 7.x
 
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I've never heard of a free game charging you like this

Be interesting to know the outcome but i cant believe its this game doing it
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  #6  
Old 09-11-2014, 10:58 AM
shanesim shanesim is offline
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iPhone 5s, iOS 7.x
 
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Drop Apple an email on this. They're usually reasonable with refund if it's due to accident/bug
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