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iTunes Connect- Login problem

05-10-2009, 05:20 AM
#1
Joined: Sep 2008
Location: Birmingham, UK, dull corner of the world
Posts: 2,367
iTunes Connect- Login problem

Trying to see my sales figures today, and it constantly asks me to login every time I try to click Sales/Trend Reports, or Manage Your Applications etc. I login, then it takes me back to the same menu. I click the same button again, and am asked to login again! Anyone else having the same issue?
05-10-2009, 05:31 AM
#2
Joined: Dec 2008
Posts: 180
Quote:
Originally Posted by wastedyuthe View Post
Trying to see my sales figures today, and it constantly asks me to login every time I try to click Sales/Trend Reports, or Manage Your Applications etc. I login, then it takes me back to the same menu. I click the same button again, and am asked to login again! Anyone else having the same issue?
I haven't faced the issue. However, I do have two pointers. First of all, I recommend getting AppViz. After the 30-day-trial I'm sure you are hooked enough to dole out the 29.99. Automatic report import from iTunes connect, graphs, sums, geographical location.. the works when it comes to reports. And as a huge plus, it also gets the reviews from every store.

http://www.ideaswarm.com/products/appviz/

Now, if you don't feel like an external app, try https://itts.apple.com/ instead. It logs in straight to trend reports, without the extra click in iTunes Connect.

Wooden Labyrinth 3D - Apple Design Award winner!
Multitask Madness - test your brain, challenge your friends!
Need quality iPhone consulting or custom applications? Check out my company's website at Qvik.fi!

05-10-2009, 05:37 AM
#3
Joined: Sep 2008
Location: Birmingham, UK, dull corner of the world
Posts: 2,367
Thanks for your help. The direct link to the report helped!

I have just noticed something on the report page- it says "Daily Top 50 (05/09/2009)" above the list. Does that mean there have been more sales than the ones listed? (there are 65 units sold on the list- that's more than 50. I'm confused).

Also, have you got a direct link to "Manage Your Applications" too? I want to change my description to add some review quotes, but I can't get in.

Last edited by wastedyuthe; 05-10-2009 at 05:40 AM.
05-10-2009, 05:49 AM
#4
Joined: Dec 2008
Posts: 180
Quote:
Originally Posted by wastedyuthe View Post
Thanks for your help. The direct link to the report helped!

I have just noticed something on the report page- it says "Daily Top 50 (05/09/2009)" above the list. Does that mean there have been more sales than the ones listed? (there are 65 units sold on the list- that's more than 50. I'm confused).

Also, have you got a direct link to "Manage Your Applications" too? I want to change my description to add some review quotes, but I can't get in.
I think it only shows the top 50 "lines". If you've done a few apps, you might end up with hundreds of country/app combos per day. You can download the daily reports to see the full listing. (and you probably should do that anyway - the daily reports are gone in a week. Something to show the grandchildren you know )

Btw, as far as I know, the payment module is the only external one. Too bad.

Wooden Labyrinth 3D - Apple Design Award winner!
Multitask Madness - test your brain, challenge your friends!
Need quality iPhone consulting or custom applications? Check out my company's website at Qvik.fi!
05-10-2009, 05:51 AM
#5
Joined: Sep 2008
Location: Birmingham, UK, dull corner of the world
Posts: 2,367
Thanks for your help eVp. I have just dl'd the app you gave a link to as well. Seems good so far. My only reservation is that I am not getting enough returns to shell out yet more cash, when I have already spent enough on advertising.
05-10-2009, 08:03 AM
#6
Joined: Dec 2008
Posts: 180
Quote:
Originally Posted by wastedyuthe View Post
Thanks for your help eVp. I have just dl'd the app you gave a link to as well. Seems good so far. My only reservation is that I am not getting enough returns to shell out yet more cash, when I have already spent enough on advertising.
Indeed. Then again, at least I wasted hours trying to calculate sums and using the horrid iTunes connect interface. (not to mention handling the saving of the reports or surfing iTunes for reviews). Figured a couple hours of my time should be worth the 29.99. Ahh, I sound like a salesman don't I?

To tell you the truth though, now I'm addicted to pressing "Download reviews" in Appviz...

Wooden Labyrinth 3D - Apple Design Award winner!
Multitask Madness - test your brain, challenge your friends!
Need quality iPhone consulting or custom applications? Check out my company's website at Qvik.fi!
05-10-2009, 08:20 AM
#7
Joined: Sep 2008
Location: Birmingham, UK, dull corner of the world
Posts: 2,367
Yes it is an excellent app, granted.

[UPDATE] Seems iTunes Connect has sorted its connection problems out- I can login fine now, and have managed to add some review quotes to my games description- helpful to show reviews from different countries.

Last edited by wastedyuthe; 05-10-2009 at 08:40 AM.