★ TouchArcade needs your help. Click here to support us on Patreon.

App Feedback Tools

01-26-2012, 08:18 PM
Joined: Jan 2012
Posts: 5
App Feedback Tools

Hey all,

I'm looking at app feedback tools to collect input from users during beta.

I've seen Apsalar, Apptentive, and a couple other products that could help.

Has anyone had a particularly positive experience with one such service?
01-27-2012, 12:50 AM
Joined: Jan 2012
Location: San Francisco
Posts: 6
I've been using TestFlight. Their API lets you monitor a lot of what the user does (including streams of events, as opposed to typical mass analytics) and to ask for feedback in the app itself. Even if you don't enable that, users can still provide feedback on the web.
01-27-2012, 05:03 AM
Joined: Dec 2011
Location: Melbourne, Australia
Posts: 114
Check out Flurry

We use a stats system called Flurry to track just about everything in app. Not sure if it will work for testing alone, but it should generate reports back. It is pretty awesome, gives you stats on crashes, devices, time used etc.,
01-28-2012, 03:11 PM
Joined: Jan 2012
Posts: 5
Thanks, forgot about Flurry. Will give them a shot - hopefully integration is as easy as they say!