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  #501  
Old 12-12-2012, 10:08 AM
Bravo Two Bravo Two is offline
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iPhone 5, iOS 7.x
 
Join Date: Feb 2012
Location: Hong Kong
Posts: 228
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Quote:
Originally Posted by Kiloo_Jeppe View Post
Thanks guys, much appreciated!

We've been focused on optimizing the last couple of weeks and found a lot of stuff that should help on lagging and memory usage. We are still getting some feedback about lag, but I think they could also be related to Facebook or Game Center log-on.
I did not connect Subway Surfers to my Facebook account so I don't think that is an issue for me, and according to the console in the iPhone Configuration Utility, Subway Surfers completes its connection to Game Center before the run starts (I can see it pulling out a bunch of scores in the console). I will plug my device into the computer and play with the console screen on so that I can see if any system messages are reported during the lags. What I see so far is that my device is making frequent connections to check emails. I will test if these things are related to the occasional lags.
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  #502  
Old 12-12-2012, 01:14 PM
Alxone Alxone is offline
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iPad, iOS 5.x
 
Join Date: Dec 2012
Posts: 2
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Hi! I have a newbie question: if i delete subway surfers from my ipad and install it again will i lose the coins/progress i made? Thank you!
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  #503  
Old 12-12-2012, 01:15 PM
DannyTheElite DannyTheElite is offline
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iPad Air, iOS 7.x
 
Join Date: Oct 2012
Location: Area 51
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Quote:
Originally Posted by Alxone View Post
Hi! I have a newbie question: if i delete subway surfers from my ipad and install it again will i lose the coins/progress i made? Thank you!
Yes
Trust me I did it...
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  #504  
Old 12-12-2012, 03:21 PM
Bravo Two Bravo Two is offline
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iPhone 5, iOS 7.x
 
Join Date: Feb 2012
Location: Hong Kong
Posts: 228
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I looked up the console and found the following:

Code:
Dec 12 16:11:55 Antonys-iPhone MobileMail[8683] <Warning>: ERROR: MFMessageErrorDomain/Authentication Failed - The user name or password for “some.domain.com” is incorrect.
This message appears every time the lag occurs. It happens 3 times during the game: at 500k, 1.5M and 2.8M (where it kills my character during the lag, ending with a new highscore for me: 3.9M).

The game is now much smoother than before and I can easily reach 2M beating all my friends except Simon (you and your team are awesome ). So the thing causing the lag now is that my phone is checking emails while I am playing the game. Maybe turning it off temporarily will help.

Update: The game performance is greatly improved. Though lag still occurs from time to time, it is much less frequent than before. I can easily break my own record and I just got 5.8M with little effort.

Last edited by Bravo Two; 12-12-2012 at 08:26 PM..
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  #505  
Old 12-13-2012, 02:22 AM
Kiloo_Jeppe's Avatar
Kiloo_Jeppe Kiloo_Jeppe is offline
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Join Date: Sep 2009
Location: Denmark
Posts: 974
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Quote:
Originally Posted by Bravo Two View Post
I looked up the console and found the following:

Code:
Dec 12 16:11:55 Antonys-iPhone MobileMail[8683] <Warning>: ERROR: MFMessageErrorDomain/Authentication Failed - The user name or password for “some.domain.com” is incorrect.
This message appears every time the lag occurs. It happens 3 times during the game: at 500k, 1.5M and 2.8M (where it kills my character during the lag, ending with a new highscore for me: 3.9M).

The game is now much smoother than before and I can easily reach 2M beating all my friends except Simon (you and your team are awesome ). So the thing causing the lag now is that my phone is checking emails while I am playing the game. Maybe turning it off temporarily will help.

Update: The game performance is greatly improved. Though lag still occurs from time to time, it is much less frequent than before. I can easily break my own record and I just got 5.8M with little effort.
Good to hear and thanks for the help Bravo!

We were anticipating the performance to be great improved, but it's great to get some additional information from real life game situations.
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  #506  
Old 12-14-2012, 05:56 PM
Fritzle Fritzle is offline
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iPhone 5, iOS 6.x
 
Join Date: Dec 2012
Posts: 2
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Hey there Jeppe,

First of all, I absolutely love Subway Surfers! I've been playing it for only 10 days now (a pity I didn't discover it any quicker) and most-likely will for the foreseeable future lol.

My max score so far is 1.1M, I maxed out all powerups, am on mission 48, have unlocked 3 characters so far, no extra boards yet, and unlocked all of the trophies.

But as far as Game Center goes (I'm playing on the latest iOS release: 6.0.1, on an iPhone 5), it's ... well ... kind of a mess really.

I've done the stuff that certain achievements require over and over again under various circumstances, yet they don't unlock in Game Center.

"Highscore Chaser - Score 400k points" is stuck at 99%, and I've gotten way over 400k points.

"It's a Bird, it's a Plane - Pick up 5 jetpacks in 1 run" is stuck at 80% although the highest amount of jetpacks I've gotten in a single run was 8 - and I'm 100% sure about this, not only have I been counting every time, I sometimes had missions where I needed to get 4 jetpacks in 1 run and I got a few more during that same run after the mission was accomplished, comfortably putting me over the requirement of 5.

Same goes for "Attractive - Pick up 6 magnets in 1 run" where my best is 9 and stuck at 83%, "Puss in Boots - Pick up 6 super sneakers in 1 run" where my best is 7 and stuck at 83%, and "Double or Nothing - Pick up 6 double multipliers in 1 run" where my best is 9 and stuck at 83%.

I've done the requirements to unlock those like 20x by now, and still nothing unlocked. It didn't matter if I had Game Center running in the background or not, signed in before I started Subway Surfers, had only those 2 apps running, etc.

"Tricky Treasure - Get 30k score without collecting coins" is stuck at 99%, I've used the headstart 1000 boost which got me well over 30k without having collected any coins (and I purposely ran into trains so that I would really have a score of 30k without having collected any coins during that run).

"Alignment - Complete 2 missions in 1 run" I've done this at least 5x by now and it continues to be stuck at 50%; one time I even completed 3 missions in 1 run and still nothing.

"Allergic Reaction - Score 200k without using powerups" is stuck at 99% and I've had runs where I got up to 276k without collecting any powerup, not even a mystery box.

"Superior - Use 6 hoverboards without crashing in 1 run" my best is 14 hoverboards and stuck at 83%.

3 friends of mine have experienced similar issues with some of those achievements (there doesn't seem to be any logic as to what is causing the bug though, they have some of the ones I'm missing, and vice versa).

Someone recommended removing the app and installing it again, but I'm scared this would delete all my achievement data and highscores, etc.

I'd highly appreciate it if you could tell me what's going on, the game is still tons of fun to play, but the Game Center issues are like smudges that I've wiped off a dozen times now but are still there :/

Kind regards and keep up the good work

Last edited by Fritzle; 12-14-2012 at 06:23 PM..
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  #507  
Old 12-14-2012, 11:48 PM
sampdx sampdx is offline
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Join Date: Mar 2011
Posts: 300
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Game has been crashing on me quite a bit since the update. Usually when I'm on the menu page and so maybe it's popup ad ralated. iPad 3 running iOS 6.0.1.

I haven't been able to get the 2 missions in 1 run trophy either.
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  #508  
Old 12-16-2012, 03:08 AM
sampdx sampdx is offline
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Join Date: Mar 2011
Posts: 300
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And now the daily challenge isn't working. It's been stuck at 00:00:00 for hours now. Hmm. Anyone else?
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  #509  
Old 12-16-2012, 03:28 AM
Bravo Two Bravo Two is offline
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iPhone 5, iOS 7.x
 
Join Date: Feb 2012
Location: Hong Kong
Posts: 228
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Quote:
Originally Posted by sampdx View Post
And now the daily challenge isn't working. It's been stuck at 00:00:00 for hours now. Hmm. Anyone else?
Probably a server issue. Just give the developers some time to fix it when they get back to office.
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  #510  
Old 12-16-2012, 03:31 AM
ip4weather ip4weather is offline
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iPhone 5s, iOS 7.x
 
Join Date: Nov 2012
Posts: 1,017
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zombie runaway type and i like it
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