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Update Rejected: No estore Purchases. Anyone else?

06-12-2012, 04:00 PM
#1
Joined: Mar 2012
Location: New York, NY
Posts: 22
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Update Rejected: No estore Purchases. Anyone else?

So we (21st Street Games) submitted an update to Apple for our game Techno Kitten Adventure, including a new in-app purchase. It was rejected due to the Restore Purchases feature not being included.

Until now, the way to restore purchases was to "buy" them again under the same iTunes account. I guess now Apple has a new, clearer option. I'm glad if this is the case, because most users think they lose their purchases when they delete their app, I've answered at least 50 customer service emails for this issue. But from what I can tell we weren't issued a warning about this integration (although I only receive submitted/approved or rejected emails.)

Has anyone else had an app rejected today or recently based on this?

Edit: Uuuugh, Restore** should be in the subject line.

Last edited by MelissaMarie; 06-12-2012 at 04:01 PM. Reason: Subject line should read "Restore" not estore. x.x
06-13-2012, 04:30 AM
#2
Joined: Nov 2011
Location: Orange County
Posts: 5
Hi Melissa,
Yes, we ran into the same issue this week... We ended up having to add a "restore purchases" button in the app. This is something Apple cracking down on lately.

Drew

06-13-2012, 02:53 PM
#3
Happened to me too. Any idea on how long the review process is after the rejection? (My first app being rejected out of 5)

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06-13-2012, 07:31 PM
#4
Joined: Dec 2010
Posts: 158
06-14-2012, 07:35 AM
#5
Joined: Apr 2012
Posts: 160
Is this 'restore' function going to be necessary any time there's IAPs then? May I ask what the nature of the historical purchases were that needed restoring? For example, if you buy a bunch of coins in Temple Run, are they going to need a restore purchases feature?
06-14-2012, 07:46 AM
#6
Joined: Aug 2011
Location: Oslo, Norway
Posts: 24
Same thing for me too so working on putting in a restore option as well now. For me it is a feature that you unlock. Not sure how it would be with coins and such consumables.

--- www.borgb.com ---
06-14-2012, 08:19 AM
#7
Quote:
Originally Posted by Rainier View Post
Is this 'restore' function going to be necessary any time there's IAPs then? May I ask what the nature of the historical purchases were that needed restoring? For example, if you buy a bunch of coins in Temple Run, are they going to need a restore purchases feature?
The restore function needs to be added to an app if it has non-consumable IAP. The coins in Temple Run are consumable so the restore function doesn't apply.

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Game Designer of:
Family Feud Matches Gaming with a side of Matchmaking!
Family Feud 2 My First Huge Apple Feature!
Pickpawcket
And more!
06-14-2012, 11:05 AM
#8
Joined: Apr 2012
Posts: 160
Quote:
Originally Posted by Blackharon View Post
The restore function needs to be added to an app if it has non-consumable IAP. The coins in Temple Run are consumable so the restore function doesn't apply.
Ah. Thanks Blackharon. That just saved me some potential coding time.
06-14-2012, 05:07 PM
#9
Joined: Feb 2011
Location: Isle of Wight, UK
Posts: 1,509
Just a note to say thanks, Melissa.

We were just about to hit the buffers on this one ourselves, until I came across your post.
06-14-2012, 07:17 PM
#10
Joined: Nov 2009
Location: Wellington
Posts: 873
We just had an update rejected of this today, too.