★ TouchArcade needs your help. Click here to support us on Patreon.

App missing from itunes? Ack!

07-27-2009, 02:32 PM
#1
Joined: Jul 2009
Posts: 290
App missing from itunes? Ack!

Just got a message that our game (Roadkill Cafe) can't be found on iTunes.
Connect doesn't indicate any problems but I can't see it either.

Anyone run into this issue? We do have an update in review, so I was thinking it might be about to get approved and that's the ticket.. but not sure.

------
EDIT: Yeargh! That was freaky. Last night I set a release date on the patch, thinking it would be cool to know exactly when it would come out and make the rounds of notifications. Little did I know that it would update the release date on the original SKU as well. I did a little test and discovered that if I change either the main app or the updates release dates it's immediately reflected in the app on the store, so YOINK!
Lesson learned on that one.

Hopefully this name will update soon as I requested a name change. I'm no longer affiliated with Atommo games.

Last edited by atommo; 07-27-2009 at 02:48 PM.
07-27-2009, 02:48 PM
#2
Joined: Feb 2009
Posts: 101
Quote:
Originally Posted by atommo View Post
Just got a message that our game (Roadkill Cafe) can't be found on iTunes.
Connect doesn't indicate any problems but I can't see it either.

Anyone run into this issue? We do have an update in review, so I was thinking it might be about to get approved and that's the ticket.. but not sure.
make sure you didn't mess with the release date

FIPLAB - We make Fascinatingly Interesting Propositions
-> Follow us on Twitter!
-> Add us on Facebook!

07-27-2009, 03:33 PM
#3
Joined: Jul 2009
Posts: 290
Yeah, you can see that it was the patch date being updated that did it.
Sneaky, that.

Hopefully this name will update soon as I requested a name change. I'm no longer affiliated with Atommo games.
07-27-2009, 03:36 PM
#4
Joined: Feb 2009
Posts: 101
Thought so

FIPLAB - We make Fascinatingly Interesting Propositions
-> Follow us on Twitter!
-> Add us on Facebook!
07-29-2009, 07:46 PM
#5
Joined: Jul 2009
Posts: 290
Oh cool! So I didn't need to actually set a release date on the application update after all.

Once the update is approved, a button appears in iTunesConnect allowing you to update the app on the store at your leisure.

Ah the joys of being an app store newbie. At least others can read this thread and learn

----
edit: and i learn something again. That's just the same "update application" button that disappeared when I uploaded the update previously. So we don't have any control at all over patch release dates?

Oh, the insanity!

Hopefully this name will update soon as I requested a name change. I'm no longer affiliated with Atommo games.

Last edited by atommo; 07-29-2009 at 07:51 PM.
07-29-2009, 08:01 PM
#6
Joined: May 2009
Location: Palmerston North, New Zealand
Posts: 464
Quote:
Originally Posted by atommo View Post
Oh cool! So I didn't need to actually set a release date on the application update after all.

Once the update is approved, a button appears in iTunesConnect allowing you to update the app on the store at your leisure.

Ah the joys of being an app store newbie. At least others can read this thread and learn

----
edit: and i learn something again. That's just the same "update application" button that disappeared when I uploaded the update previously. So we don't have any control at all over patch release dates?

Oh, the insanity!
To clarify for you: if you set a future release date on an update then this will also remove your app from the store until that date. However, if you want to be on the new releases list when your update goes live then you'll want to set the release date on the same day that the update goes live.

Of course any release date you set won't make any difference to your approval time. If your app is still in review when your intended release date rolls around then the moment it is approved (say a week later) it will instantly appear on the store but with the release date you had set (i.e. a week earlier). In this case you'll miss the new release list unless you go in and update the release date

Confused?

Check out Sheepish, 100+ levels of puzzle fun! With sheep!
And more about us: www.pixelthismobile.com
plus+ id: Newtz
07-29-2009, 08:17 PM
#7
Joined: Jul 2009
Posts: 290
Actually I get that part
It was the lack of control over the publishing the update that was driving me bonkers.

Handily I had logged in earlier today and set the release date to today, so no need to go back and re-date the release

Now to see how long it takes from approval to store propagation.
I'm guessing that it will likely appear on the US store first, and then go out from there... but that's wild speculation

Hopefully this name will update soon as I requested a name change. I'm no longer affiliated with Atommo games.
07-29-2009, 08:23 PM
#8
Joined: May 2009
Location: Palmerston North, New Zealand
Posts: 464
Quote:
Originally Posted by atommo View Post
Actually I get that part
It was the lack of control over the publishing the update that was driving me bonkers.

Handily I had logged in earlier today and set the release date to today, so no need to go back and re-date the release

Now to see how long it takes from approval to store propagation.
I'm guessing that it will likely appear on the US store first, and then go out from there... but that's wild speculation
This should happen reasonably quickly.

Check out Sheepish, 100+ levels of puzzle fun! With sheep!
And more about us: www.pixelthismobile.com
plus+ id: Newtz