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  #1  
Old 12-10-2008, 04:41 PM
Shade Shade is offline
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Join Date: Dec 2008
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Default Need help with my iPod!

I know this really doesn't belong here but I trust the members here more so than elsewhere.

Well, earlier today I was outside and it was raining quite hard at the time. When I got inside i noticed that my touch wouldn't turn on (well it does turn on but hangs at the apple logo and has a bunch of white lines going across the screen). Anyways I did some research and found out that apple has a white strip indicator inside of their devices to indicate water damage. Well, from what I understand it is located in the headphone jack connection. I looked inside and I see a white strip (assuming this is it of course) and it is completely white (I had my headphones in at the time). Since the indicator has supposedly not been triggered I'm not sure whether to take it to Apple or Best Buy or if i should do something else. Advice?

(It "doesn't work" and doesn't turn on)

Last edited by Shade; 12-10-2008 at 04:53 PM.. Reason: changed title
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  #2  
Old 12-10-2008, 05:15 PM
slomper slomper is offline
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Quote:
Originally Posted by Shade View Post
I know this really doesn't belong here but I trust the members here more so than elsewhere.

Well, earlier today I was outside and it was raining quite hard at the time. When I got inside i noticed that my touch wouldn't turn on (well it does turn on but hangs at the apple logo and has a bunch of white lines going across the screen). Anyways I did some research and found out that apple has a white strip indicator inside of their devices to indicate water damage. Well, from what I understand it is located in the headphone jack connection. I looked inside and I see a white strip (assuming this is it of course) and it is completely white (I had my headphones in at the time). Since the indicator has supposedly not been triggered I'm not sure whether to take it to Apple or Best Buy or if i should do something else. Advice?

(It "doesn't work" and doesn't turn on)
Go to apple.
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  #3  
Old 12-10-2008, 05:19 PM
Shade Shade is offline
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Quote:
Originally Posted by slomper View Post
Go to apple.
Any specific reason? I've heard they inspect your device and such.

Also my backlight just stopped functioning, I can see the apple logo and it's "loading" but it's been doing that for like 20 minutes now. Should i let the battery run out and then bring it in?

Edit: it stopped loading and now it only shows the apple logo.
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  #4  
Old 12-10-2008, 05:19 PM
Killquake Killquake is offline
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I believe there is also a water indicator in the usb connection thing in the bottom of the phone/touch. I would try checking in there, (im not sure where its at, but its in there)
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  #5  
Old 12-10-2008, 05:20 PM
istopmotion istopmotion is offline
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Man that sucks. I really hope you get everything sorted out. I remember how PO'd I was when my home button broke (still gets stuck).

Good luck
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  #6  
Old 12-10-2008, 05:22 PM
Shade Shade is offline
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Quote:
Originally Posted by Killquake View Post
I believe there is also a water indicator in the usb connection thing in the bottom of the phone/touch. I would try checking in there, (im not sure where its at, but its in there)
I don't see an indicator, also, this is an iPod Touch 2G
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  #7  
Old 12-10-2008, 05:25 PM
Killquake Killquake is offline
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Quote:
Originally Posted by Shade View Post
I don't see an indicator, also, this is an iPod Touch 2G

Hmmmm dunno, I remember when something was wrong he blew air in there to check it out along with the one in the headjack. but its an iphone

Have you tried restoring the touch?
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  #8  
Old 12-10-2008, 05:27 PM
eyemh8 eyemh8 is offline
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I would waite a day or so and if still dont work i would bring it in i dont see what you have to lose ether you get a free one or you buy a new one and if you dont bring it in you still buy a new one imo good luck
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  #9  
Old 12-10-2008, 05:37 PM
Shade Shade is offline
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Quote:
Originally Posted by eyemh8 View Post
I would waite a day or so and if still dont work i would bring it in i dont see what you have to lose ether you get a free one or you buy a new one and if you dont bring it in you still buy a new one imo good luck
Well the way I see it is that if I bring it into Best Buy I could probably tell them it just isn't working and say something like it stopped working because it was overheated or something since there seems to be no proof of water damage, but I'm not sure whether to bring it into Best Buy (since thats where I bought it and have a warranty there) or apple (the one year plan that comes with the device). I'm unsure as to how either would respond, I'd want to go where I have a higher chance of getting a replacement since I'm a college student at the moment and don't really have the money to fund a new touch
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  #10  
Old 12-10-2008, 05:43 PM
eyemh8 eyemh8 is offline
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Quote:
Originally Posted by shade View Post
well the way i see it is that if i bring it into best buy i could probably tell them it just isn't working and say something like it stopped working because it was overheated or something since there seems to be no proof of water damage, but i'm not sure whether to bring it into best buy (since thats where i bought it and have a warranty there) or apple (the one year plan that comes with the device). I'm unsure as to how either would respond, i'd want to go where i have a higher chance of getting a replacement since i'm a college student at the moment and don't really have the money to fund a new touch
im not 100% but i think if you buy the plan from best buy they dont care what happened unless its lost or stolen so go there
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