AppShopper Site Errors

11-13-2013, 11:35 AM
#1
AppShopper Site Errors

Not sure if this thread is even on the correct site, but I know that AppShopper and TouchArcade are associated, so I'm hoping this message gets to the right people. I'm having some trouble logging in to AppShopper this morning/afternoon.

My username and password are 100% correct. When I click Log In using my username and password, I get logged in as Guest. When I try to add things to my wishlist, I'm prompted to log in...which I've already done. I can scan through the "What's New" tab with no issues. I just can't view my wishlist or add new apps to it.

All of this is a minor inconvenience and seems like it will be worked out eventually. If this was the biggest issue, I wouldn't even mention it.

However, the part that bothers me is when I click on the "Wish List" tab, I'm actually then taken to somebody else's AppShopper wishlist. I get the "Welcome, XXX" in the upper right...where XXX is another user. From this screen, I can click on the "My Profile" link and I am taken to that person's profile, where I can change their username or email associated with the account. This has now happened with 4 different people's accounts. I have verified this on my work computer using Chrome and on my iPad using Safari, so I know it's not a cookie or browser issue.

I realize that my AppShopper account info is not exactly secure information. They don't have my SSN or credit card info, so it's not that big a deal. But, my username and email could be compromised if somebody else has the same problem as me, and my profile pops up when they try to go to their Wish List. Any assistance with this matter is appreciated. And, if there's a better place to report this issue, please let me know! Thanks!

Xbox Gamertag & Game Center: CzarCastic
11-13-2013, 11:47 AM
#2
Just confirming: The iOS app(s) view is working just fine. It's the website/web brower view that's broken.

11-13-2013, 12:03 PM
#3
We are using a new security firewall across the websites and it was aggressively caching results. I turned it off.

Sorry. Try logging out to clear the cache faster.

arn
11-13-2013, 12:05 PM
#4
Well...as soon as I posted something here, the problem seems to have resolved itself.

But...I will note that I have several weird apps added to my wishlist that I did not add myself, so it's clear that at some point somebody else probably had the same problem as me, and they added the app to my wishlist accidentally.

At this point, the problem seems to be corrected, but it would be nice to know that my username and email aren't compromised. Should I bother changing all of my profile information at this point?

Xbox Gamertag & Game Center: CzarCastic
11-13-2013, 12:09 PM
#5
Looks like I spoke too soon. I logged out and then logged back in. When I did so, I was taken to dclose's Wish List. See attached image for evidence.
Attached Images
File Type: jpg appshopper.jpg (19.8 KB, 11 views)

Xbox Gamertag & Game Center: CzarCastic
11-13-2013, 12:12 PM
#6
Quote:
Originally Posted by arn View Post
Try logging out to clear the cache faster.
Did that and changed my password just in case. I'm now logged in as me, but I have a bunch of "new" things on my wish list that I didn't add. Thanks guys/CzarCastic!
11-13-2013, 12:18 PM
#7
Hah, I'm logged into LaughingGravy's account now -- this is like having Secret Santa access!

And no, I am NOT buying you guys any of these games!
11-13-2013, 12:23 PM
#8
Quote:
Originally Posted by dclose View Post
Hah, I'm logged into LaughingGravy's account now -- this is like having Secret Santa access!

And no, I am NOT buying you guys any of these games!
Aww...but I really wanted that Law Dictionary...that somebody else added to my wishlist!

This reminds me of a Christmas many years ago. My siblings and I would give wishlists to our grandparents. One year, I got hold of my older sister's wishlist before she gave it to my grandparents. I (very obviously) added dumb stuff like toaster oven and crock pot to her wishlist. She was 16-ish at the time. She wanted cool 16 year old girl stuff. What did she get for Christmas that year? Yep. Toaster oven. Crock pot. My grandparents did not get the joke. My sister was not amused at the time. It's hilarious now.

Edit: Sorry to get things off track, but just to right the ship, I'm still getting logged into other people's accounts after logging out and logging back in. I know you're working on it, but thought it was worth mentioning.

Xbox Gamertag & Game Center: CzarCastic

Last edited by CzarCastic; 11-13-2013 at 12:26 PM.
11-14-2013, 07:00 AM
#9
Site working fine.... but i can't see price drop section! No popular, no all... wth...
11-14-2013, 10:30 AM
#10
Quote:
Originally Posted by pharaoncheg View Post
Site working fine.... but i can't see price drop section! No popular, no all... wth...
This is true for the old app and for the website, however it appears to be working in the new "social" app but again, not in the pulled version.

Last edited by dclose; 11-14-2013 at 10:33 AM.