Translation services for Indie Developers - Share your experience!

Discussion in 'Public Game Developers Forum' started by AnaGar, Feb 25, 2016.

  1. AnaGar

    AnaGar New Member

    Jul 2, 2015
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    Hi,

    What do you think about translating the games to other languages?
    My experience is that it works.
    I have tried to translate to the major languages some of my games (English, Spanish, German, Japanese, Chinese, Portuguese, etc) and i have seen a great increase in the downloads and revenues in those games.

    I have tried some services, and here is my conclusion:

    - Translatelab. It works well, but the standard package is very expensive (200 USD to translate into 1 language). http://translatelab.com
    - Getlocalization. This is a software to manage translations but they can also offer translation services. I have asked them but they are very expensive for an indie developer. https://www.getlocalization.com
    - OnTranslate. This is the last service i have tried and i am satisfied. It has the best price i have seen for professional translations and all the prices are clear. 0,04 eur per word, i have not seen those prices on other services. I am actually using this service with good results. http://ontranslate.com

    Which has been your experience?

    Thank you!
     
  2. HopperGames

    HopperGames Active Member

    Mar 5, 2015
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    Appstores
    ICanLocalize is also something I used some time ago. $0.09 (per word) for expert level translation
     
  3. BottleCube

    BottleCube New Member

    Feb 29, 2016
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    DYS is the best.

    Investing in good localization efforts offer clear returns on investment.

    In our experience (8 games translated since 2010), DYS translations is without a doubt the best translation/localization service, considering the ratio of quality to price. We love them because they're very flexible, very fast in responding to our questions and provided us with great support (both technical and practical).

    In the past we tried other agencies, ending up spending double for a lower quality service (got complaints from users and had to improve the translations).

    If you want to get a rough idea of the costs involved (English - French simulation, 20,000 words translation):

    Gengo: $1200 (for the lowest quality service. We tried, and wouldn't advice. Other options would be more expensive)
    DYS Translations: $1500 (the best)
    ICanLocalize: $1800
    AppLingua: $2980.
    Transfluent: $4800 for specialist level. $3600 for expert. $2400 for economy.
    OneSky: $3.400.
    Babble-on: $4200
    Wordcrafts: 5000-5500€

    This is the best advice I can give you: always provide screenshots to the translation provider.

    PS: professional translators don't work for less than $0.06 per word, so watch out.

    Kenji Inamoto
     
  4. AnaGar

    AnaGar New Member

    Jul 2, 2015
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    Thank you for your experience! It is good to know other users experiences.

    In our case, we dont have time to hire each translator separately, there are lots of languages and manage all of those translations of different languages can be more expensive in time and results (this has been our experience).

    For example, we have used http://ontranslate.com/ for different translations of apps and games and it has been great and at the cheapest price.
    We have checked the translations and they are really good, made by professionals, so we are happy with the result.

    We recommend you to try it.

    Thank you!

     
  5. BottleCube

    BottleCube New Member

    Feb 29, 2016
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    Which app/game did they translate for you?
     
  6. DomTranslator

    DomTranslator Active Member

    Feb 17, 2014
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    Hello from the other side

    Hey there,

    I am a video game translator, and I thought it'd be good to give you a hint from the other side.

    BottleCube's post is great at giving you an idea of the - wildly different - costs attached to game localization. In general, I'd suggest someone who wants to localize their game to keep in mind that:

    - Good translators (as good consultants, designers and so on) are not cheap. Ideally, you want your game translators to be a) native speakers of the target language with great language skills in both the 2 languages involved b) video game players and experts and c) professional and responsive.

    - Localization agencies can add value to the process with suggestions, best practices, excellent coordination. However, when hiring an agency you have to factor in that their overhead can be anywhere between 20% and 100%. If their rate is too low, they'll be left with not enough money to pay for decent translators.

    - A bad translation is worse than no translation at all

    I'll try and give you some figures: you can expect top video game translators to charge something between $0,12 and $0,18 per word - in other fields like business or marketing, rates can be much higher. I usually charge $0,15.

    An agency that sells translation at $0,09/word won't offer their translators more than $0,05/6. In the localization field, most professionals would consider this rate insulting.

    There are ways to get more for less, though.

    - Whatever the price you pay, localization won’t work if you don’t do your homework. In other words, as someone pointed out already, you need to provide your localization team with extensive reference materials to empower them to deliver you a great service. Screenshots, walkthroughs, information on your game are not only helpful – they are necessary. The same goes for character limits – let them know if there’s a specific limit before the project starts. Otherwise, you’ll have to pay at a later stage to fix the mess.

    - Write your code with localization in mind. Create a system which allows translators to move variables, because an English <long> <sword> may become a <sword> <long> in a different language.

    - Consider using freelancers instead of agencies. If you can’t review and assess a translation and have to make a wild guess, it’ll still be risky. At least you’ll be risking at a lower price / for a higher quality

    - There is a third option: hiring a freelance translator who operates as a small agency with a team of colleagues they know and trust. Their overhead is lower, and the quality most of the time higher.
     
  7. BottleCube

    BottleCube New Member

    Feb 29, 2016
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    Very well written, Dom.

    Having worked in other fields in the past, I know video game/app translations tend to be cheaper than specialized translations (technical, medical, etc.), but there's a limit to everything; charging $0,04 literally means the agency is not using professional translators, but random people found on the Internet (IF they're actually using human translators).

    As for the rest, I really want to remark the fact that providing the right context is extremely important.

    Last day I was using a very popular app (a YouTube downloader).
    In Japanese the button "Play" was translated as in "Play a game" instead of "Play the video". This would never happen if the developer provided the right context.

    Kenji
     
  8. Tanshui

    Tanshui Well-Known Member

    May 8, 2015
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    Thanks for the info. Just curious if these shops typically handle multiple languages - or do they specialize in just one / a few? Like DYS seems to have all the languages someone would reasonably want. Is that the norm or are they the exception?
     
  9. DomTranslator

    DomTranslator Active Member

    Feb 17, 2014
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    It can vary a lot, but they usually specialize in a handful of subjects/languages. A video game localization agency can reasonably handle all the most common language pairs.
    So if you ask English to German, sure they can handle that, but if you want to translate your game to Croatian, well, that may be more complicated.

    It should also be noticed that game localization usually does not involve 30/40 languages. While all devs want to go to Germany, quite a lot to Korea, some to Czech Republic, I have rarely seen a game translated to Serbian, just to mention one.

    If you want to choose a localization partner, the number of languages they can handle shouldn't be your first priority, as long as they can translate for the markets that you want to enter.
     
  10. Tanshui

    Tanshui Well-Known Member

    May 8, 2015
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    Thanks for the response - those two things are one and the same for us though. We know which markets we want to enter which means we know which languages we are looking for people to do.
     
  11. AdoreGames

    AdoreGames Well-Known Member

    Aug 27, 2015
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    why not use the community to translate you game?

    We appreciate your hints! Really helpful!

    We'd like to add that here on TA there is a great thread which could save you decent amount of money - Common word translations

    Also a common practice exist to ask the community to translate your game in the languages they speak. What to do if you don't have a community of players? Well, there are also such places as TA forums or other ones, where localization/translation offers should be present and they might be lower in price than on well-known localization services.
     
  12. DomTranslator

    DomTranslator Active Member

    Feb 17, 2014
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    About quality

    Glad you found them helpful! I know the thread on TA and I think it can help you to save some money, yes.

    As for fan translation/low-cost solutions... I'll be honest, I'm sceptic. I wouldn't hire an amateur/low-cost web designer to create my website, because I don't think they would give me the high-quality result I want.

    An example - InXile Wasteland 2 had 2 million words, and they couldn't afford localizing it into different languages. The translation was done by fans on a crowdsourcing portal. Here's an excerpt from Eurogamer.it review:

    Da notare anche la situazione della traduzione italiana, che allo stato attuale è ancora molto carente. Anche cambiando la lingua, numerose linee di testo rimangono comunque in inglese, per non parlare di quando la traduzione esiste ma è sbagliata. Un esempio su tutti: al momento la voce di menu "Target Frame Rate", per qualche singolare scherzo del destino, in italiano diventa "Marcio e Squallido".

    I'll back-translate it into English for you:

    It should also be noticed that the Italian translation is currently of a very low quality. Even when you choose Italian as your language, a lot of strings are still left in English, not to even mention translated strings that are simply wrong. A clear example: it is somehow ironic that at the moment the UI string "Target frame rate" in Italian becomes "Rotten and dingy".

    There is a place for fan translation - it may be the only way to translate old-school games or extremely niche games for which professional translation wouldn't be an option. For all other cases, professional translation is the way to go.

    Still, you have ways to make translation less expensive, first of them: think of localization from the early stages of the development process. If you have 250k words and think "Oh, how do I localize the game now?"... Well, it's probably too late.

    Try to keep your wordcount under control. Games such as Brothers: a tale of two sons tell a story while keeping words to a minimum. If they can do that, I am sure you can avoid to create a game with 1 million words.

    Lores are great, but they tend to increase the wordcount tenfold. Is a lore really fundamental for your game?

    These are just a few examples.
     
  13. AdoreGames

    AdoreGames Well-Known Member

    Aug 27, 2015
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    Hello DomTranslator,

    Yeah, we agree with you point that player generated translations might be of low quality and you should anyway double-check them before submitting. But still, it remains an option for say indie games or games with lots of words, as in your example.

    In fact, you should find a right balance or decide what is more important for you.
     

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