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Twilight Golf is on page 7 of new releases??

10-20-2009, 03:04 PM
#1
Twilight Golf is on page 7 of new releases??

Grr, okay folks. I've got a bit of a rant here. You probably saw a bunch of posts about Twilight Golf, we've worked really hard on it and tried to get everyone excited for what I think is a great game.

So when it comes out, we check the new releases lists, and find our game listed on page 7, with a release date of October 7th. Apparently, even though we specified a later release date, Apple used our approval date for sorting us. This seems like a big deal to me- even though people on Touch Arcade and other places will see our game, most app buyers are just looking in the app store for their purchases. No one's going to scroll to page 7 to see if anything new has shown up there.

And worst of all, there doesn't really seem to be anything for me to do about it. I wrote up a post about what happened here.. but mostly I just wanted to rant...

http://howlingmoonsoftware.com/wordpress/?p=225

Maybe someone from Apple will see this and help us out.. heh.

Andy Korth - Howling Moon Software - Contract app development
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10-20-2009, 03:15 PM
#2
Joined: Jun 2009
Posts: 10,966
Wow that sucks.

I think other devs have had similar issues: see this thread...

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10-20-2009, 03:23 PM
#3
Joined: Sep 2009
Posts: 479
I've definitely been baffled by this problem too. My game has nearly no exposure so missing those couple of days in the new releases list is really painful. You should try going into iTunes Connect and changing the release date to today and then wait a few hours; it should show up in the list then.

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10-20-2009, 04:25 PM
#4
Joined: May 2009
Location: Palmerston North, New Zealand
Posts: 464
Quote:
Originally Posted by GregH View Post
I've definitely been baffled by this problem too. My game has nearly no exposure so missing those couple of days in the new releases list is really painful. You should try going into iTunes Connect and changing the release date to today and then wait a few hours; it should show up in the list then.
I don't belive it will show, out of the developer-set release date and approval date it uses whichever is earliest of the two so setting the release date to today won't do anything since the approval date is still earlier.

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10-20-2009, 04:27 PM
#5
Joined: May 2009
Location: Palmerston North, New Zealand
Posts: 464
Quote:
Originally Posted by drelbs View Post
Wow that sucks.

I think other devs have had similar issues: see this thread...
And yes this is unfortunately a well-known issue If you set your own release date in the future the benefit is you can target your marketing for a specific release date but the trade-off is that you lose the exposure you would have got from the new release lists.

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10-20-2009, 05:00 PM
#6
The same thing happened to me with my game release today... I was under the impression as long as your initial release date was set in the future, the app would show up under new releases on that day. So I am stuck with my approval date, which was 5 days ago.

Overall though I think I'm better off having waited until I got my new promo video ready, but it's something I'll consider doing differently next time around.

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10-20-2009, 05:05 PM
#7
Yeah, it looks like I've run into that exact same problem. I see why I was confused- we both seem to have done something like this in the past (I swear it worked for Crayon Ball, maybe updates to Crayon Ball). But still, if it's such a well known problem, why hasn't Apple addressed it?

It seems like it should be simple to have new releases show up on the new releases list without letting people bump themselves to the top of the list without making any changes to their app.

Andy Korth - Howling Moon Software - Contract app development
Check out Chipmunk Physics!
10-20-2009, 05:16 PM
#8
Joined: Sep 2009
Location: Vancouver, Canada
Posts: 977
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Quote:
Originally Posted by AndyKorth View Post
Grr, okay folks. I've got a bit of a rant here. You probably saw a bunch of posts about Twilight Golf, we've worked really hard on it and tried to get everyone excited for what I think is a great game.

So when it comes out, we check the new releases lists, and find our game listed on page 7, with a release date of October 7th. Apparently, even though we specified a later release date, Apple used our approval date for sorting us. This seems like a big deal to me- even though people on Touch Arcade and other places will see our game, most app buyers are just looking in the app store for their purchases. No one's going to scroll to page 7 to see if anything new has shown up there.

And worst of all, there doesn't really seem to be anything for me to do about it. I wrote up a post about what happened here.. but mostly I just wanted to rant...

http://howlingmoonsoftware.com/wordpress/?p=225

Maybe someone from Apple will see this and help us out.. heh.
This seems to be the standard behaviour. It happened to me with my game Charmed too. I was able to go into iTunesConnect and change the date to the actual release date though.

See if you can do that.

It was too late for Charmed though, as many other games were already released and I was pushed off the first few "New" pages already. That really, really sucks!

In the future, I think will set a release date in the future and then when the app is approved, set the release date to that day. I hope doing that doesn't add any delay to the approval process though.

Can anyone comment on that?
10-20-2009, 06:22 PM
#9
Quote:
Originally Posted by MindJuice View Post
This seems to be the standard behaviour. It happened to me with my game Charmed too. I was able to go into iTunesConnect and change the date to the actual release date though.

See if you can do that.

It was too late for Charmed though, as many other games were already released and I was pushed off the first few "New" pages already. That really, really sucks!

In the future, I think will set a release date in the future and then when the app is approved, set the release date to that day. I hope doing that doesn't add any delay to the approval process though.

Can anyone comment on that?
The release date is actually set to today, and has been set to October 20th for several weeks. So.. *shrugs*

Andy Korth - Howling Moon Software - Contract app development
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10-20-2009, 09:20 PM
#10
Joined: Mar 2009
Location: St-Hubert (Quebec), Canada
Posts: 133
@Andy

As you probably found out the hard way sadly...

Apple definitely use the approval date to put you on the list, BUT use your release date to know when to put you online on the AppStore. A lot of people got the same trouble, as the settings in iTunes Connect is very confusing.

So next time you make an update, what you need to do is the following :

1 - Check iTunes Connect often (several time a day if possible).
2 - Once you see the status of your apps "Ready for sales" change the release date to today date (dont bother waiting for Apple email, as you probably wont receive any).
3 - Shortly a few hour later your apps should appear on the new arrival list, 1st page or 2nd page (depend in which category your games is listed in and if they were many approved during that day).

Other note, when you are listed in the new release list. It's first listed by approval date and then alphabetically. Which mean Twilight Golf will still be lower in the list for that days, so you could still be a few pages down .

I hope you have a chance to update your games soon and be able to get the visibility in the new release.