★ TouchArcade needs your help. Click here to support us on Patreon.

Do promo codes expire when an update is released?

11-17-2009, 10:56 AM
#1
Senior Member [Original Poster]
Joined: Sep 2009
Posts: 479
Do promo codes expire when an update is released?

Title says it all. I've given out a batch of promo codes but Apple is reviewing my update today. When the update comes out, will those codes still work?

thanks!

"when he eats three poops and becomes muscle bound, that was worth the .99 right there." -Super Fly!
Tetris and Bubble Wrap had a baby and named it Super Juicy!
TouchGen Best of 2009 Finalist! 5/5 Best of 2009
11-17-2009, 11:55 AM
#2
Quote:
Originally Posted by GregH View Post
Title says it all. I've given out a batch of promo codes but Apple is reviewing my update today. When the update comes out, will those codes still work?

thanks!
Yes, the codes work up to 30 days after they are downloaded from Apple, regardless of update.

11-17-2009, 01:27 PM
#3
Quote:
Originally Posted by Little White Bear Studios View Post
Yes, the codes work up to 30 days after they are downloaded from Apple, regardless of update.
Just following-up, is this from past experience or did Apple document that somewhere (like the document you have to agree to when you request promo codes from Apple)? We're about to submit an update, and were worried that our codes out in people's hands would go *poof* and turn into pumpkins when the clock strikes midnight.
11-17-2009, 01:36 PM
#4
Joined: Jun 2009
Posts: 10,505
Quote:
Originally Posted by Broken Thumbs Apps View Post
Just following-up, is this from past experience or did Apple document that somewhere (like the document you have to agree to when you request promo codes from Apple)? We're about to submit an update, and were worried that our codes out in people's hands would go *poof* and turn into pumpkins when the clock strikes midnight.
I`m not a dev but can assure you codes will work for appx 28-30 days after they are generated regardless of new update
11-17-2009, 01:39 PM
#5
Joined: Oct 2009
Posts: 126
I've had earlier codes work after an update was approved, so it shouldn't be a problem.
11-17-2009, 02:41 PM
#6
Joined: Oct 2009
Location: Debbie did it here in '78
Posts: 571
(Call me crazy if I am off base) I was not even aware that promo codes expire. I have some promo codes of games for longer than 30 days + after downloaded, and they have not gone poof despite numerous updates.

Dylan1696 ]
Playing: ︻╦̵̵͇̿̿̿̿╤──'─, Discworld, Broken Sword, Flight of the Amazon Queen The Secret of Monkey Island: SE, Jim & Frank BRM, Highborn
11-17-2009, 03:50 PM
#7
Great, we just gave out a lot codes for reviews and were afraid to release an update during that time. Will they get the newest version automatically if they use and old code - or do they have to trigger the update manually?


Quote:
Originally Posted by ImNoSuperMan View Post
I`m not a dev but can assure you codes will work for appx 28-30 days after they are generated regardless of new update

Great new puzzle platformer by Handplant Studios: SpongeDude and the Alien Hippies
11-17-2009, 04:00 PM
#8
Joined: Jun 2009
Posts: 10,505
Quote:
Originally Posted by StiefelX View Post
Great, we just gave out a lot codes for reviews and were afraid to release an update during that time. Will they get the newest version automatically if they use and old code - or do they have to trigger the update manually?
You`ll get the latest version available in the AppStore when you redeem the code even if it was generated using last version.
10-07-2010, 11:20 AM
#9
Joined: Aug 2010
Location: Athens, Greece
Posts: 408
Quote:
Originally Posted by Broken Thumbs Apps View Post
Just following-up, is this from past experience or did Apple document that somewhere (like the document you have to agree to when you request promo codes from Apple)? We're about to submit an update, and were worried that our codes out in people's hands would go *poof* and turn into pumpkins when the clock strikes midnight.
I have exactly the same problem.
So what is the final answer to your question ?
Do they still work or expire with the new version ?

Thanks
Stamatis

Twitter: @LegalRadiation
Facebook: LineDefense
Web: line-defense.com
10-07-2010, 02:07 PM
#10
Joined: Sep 2009
Location: Vancouver, Canada
Posts: 977
Send a message via MSN to MindJuice Send a message via Skype™ to MindJuice
Quote:
Originally Posted by stamasar View Post
I have exactly the same problem.
So what is the final answer to your question ?
Do they still work or expire with the new version ?

Thanks
Stamatis
To summarize:
  • Promo codes issued to a developer by Apple expire after 30 days.
  • Promo codes already issued by Apple are NOT affected by submitting an update. They are still valid.
  • Promo codes that were NOT issued by the time your update is approved are lost (e.g., if Apple issued 30 out of 50 promo codes to you, then you submitted an update, then when the update is approved, the remaining 20 promo codes for that app are gone).
  • Whenever an update is approved, the available promo code allotment of the app is reset to 50.
  • When a user redeems a promo code, they receive the current version of the app on the App Store at the time they redeem it.
  • Users are entitled to free updates of the same app in the future in the same way as if they had paid for the app.
  • Apps received through promo codes do NOT affect the rank of your app in the charts (although they used to).
  • On a side note, gifting of apps through gift codes does not affect ranking either.
Hope that helps.