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Dropping out of the App store?

11-24-2009, 04:13 PM
#1
Joined: Aug 2009
Location: Upstate NY
Posts: 3,976
Send a message via MSN to JoshCM
Dropping out of the App store?

Any ideas why our app would drop from the App store?
On App shopper it shows up at #26 top grossing, on iTunes #24 top grossing, but doesn't show up on my phone as in the top grossing or the top paid. Its completely missing. Anyone else have that issue? Its very scary!
I've noticed it before but its become even more of a frequent problem.
Sometimes we'll be missing and another app will show up twice...
11-24-2009, 04:29 PM
#2
Joined: Apr 2009
Location: San Francisco, CA
Posts: 1,680
Send a message via AIM to dogmeat
What app is yours?

Artist | Designer
@PixelDogmeat

11-24-2009, 04:38 PM
#3
Joined: Jun 2009
Posts: 10,965
Quote:
Originally Posted by dogmeat View Post
What app is yours?
I'm guessing it's Ravensword...

Quote:
Originally Posted by NickFalk View Post
Squids!?

Worst idea ever!
11-24-2009, 04:55 PM
#4
Joined: Mar 2009
Location: America
Posts: 1,012
Quote:
Originally Posted by JoshCM View Post
Any ideas why our app would drop from the App store?
On App shopper it shows up at #26 top grossing, on iTunes #24 top grossing, but doesn't show up on my phone as in the top grossing or the top paid. Its completely missing. Anyone else have that issue? Its very scary!
I've noticed it before but its become even more of a frequent problem.
Sometimes we'll be missing and another app will show up twice...
Sorry, Josh, but it's a persistent problem within the AppStore especially apparent around the "show more games" mark, i.e. 25, 50, 75. When Sparta was at #24, it would show #24 and #25 game, I believe Parachute Panic at that time, in the same spots. It lasts only for a short amount of time and I'm not sure if it shows it universally or only on your device at times.

Game Designer and Producer of Trenches, Evertales, and more!

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11-24-2009, 04:59 PM
#5
Joined: Nov 2008
Posts: 942
The top 1-25 and top 26-50 are updated separately at different times so they are often out of sync. This is especially happening when there is an app which going up or down very fast or is removed from the shop.
11-24-2009, 05:11 PM
#6
Joined: Dec 2008
Location: Venice, CA
Posts: 790
Josh,

Was going to send this as a PM but figured others would benefit as well. Anyway, for up to the moment ranking information you should check out majicrank or appfigures.com.
11-24-2009, 05:11 PM
#7
Joined: Dec 2008
Location: Sacramento, CA
Posts: 4,568
I can see you as 22nd in itunes top grossing.
11-24-2009, 05:41 PM
#8
Joined: Sep 2009
Posts: 675
I see Ravensword as 19 top grossing app
11-24-2009, 06:59 PM
#9
Joined: Aug 2009
Location: Upstate NY
Posts: 3,976
Send a message via MSN to JoshCM
Quote:
Originally Posted by jxjja View Post
I see Ravensword as 19 top grossing app
got 20 here, at least its showing on my phone now - Apple is moving the numbers around again...
11-24-2009, 07:10 PM
#10
Joined: Aug 2009
Location: Upstate NY
Posts: 3,976
Send a message via MSN to JoshCM
Quote:
Originally Posted by mrWalrus View Post
Josh,

Was going to send this as a PM but figured others would benefit as well. Anyway, for up to the moment ranking information you should check out majicrank or appfigures.com.
majic won't install for some reason, now i'm checking out appfigures...

oh - actually I don't think either of these will work because I get my reports from Chillingo, not from iTunes connect or Apple. Chillingo sends me an update daily.