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How do I get a Crash Dump off an Ipod Touch game being BETA tested

03-04-2010, 09:20 AM
#1
Joined: Dec 2009
Location: WA, USA
Posts: 139
How do I get a Crash Dump off an Ipod Touch game being BETA tested

Want to provide a developer with some crash dumps, how do I get it or where do I find it? The most info I could find was that I need to sync my ipod touch with itunes but I don't know where to look after that?

thanks!

Software Test Engineer/QA in the gaming industry with my name in the credits for some big titles such as Halo 3 for Xbox360. Companies worked for/at: Microsoft, Bungie, Monolith, Sega, Sony and a few handfuls of outsourced developers.
03-04-2010, 10:25 AM
#2
download the iPhone Configuration Utility (there are both Mac and Win version), it will give you access to console logs
03-04-2010, 10:47 AM
#3
Joined: Dec 2009
Location: WA, USA
Posts: 139
Quote:
Originally Posted by MikeSz_spokko View Post
download the iPhone Configuration Utility (there are both Mac and Win version), it will give you access to console logs
wow, for some reason I thought there was just a dump file somewhere but I guess I have to actually capture the console logs while the game is crashing? That poses a problem as I don't do most of my testing right next to the computer. Blah~

thanks anyhow for the info!

Software Test Engineer/QA in the gaming industry with my name in the credits for some big titles such as Halo 3 for Xbox360. Companies worked for/at: Microsoft, Bungie, Monolith, Sega, Sony and a few handfuls of outsourced developers.
03-04-2010, 11:50 AM
#4
there is another way, but gives very little information (only iPhone system info) which is sometimes completely useless

the method I mentioned gives access to both system output AND logs made by the app itself (NSLog, printf etc)

in case of a crash that we had a few days ago normal console log gave us just some cryptic info of no real value, but the full console logs through the configuration utility allowed us to pin point the problem in 10 seconds...
03-04-2010, 11:54 AM
#5
Joined: Dec 2008
Location: SG
Posts: 3,549
Have you tried this: http://aplus.rs/apple/how-to-find-cr...-vista-and-xp/

Crystal, OpenFeint, Plus+, Disc Drivin: Prab | Game Center: PrabSG
03-04-2010, 01:15 PM
#6
Joined: Dec 2009
Location: WA, USA
Posts: 139
thanks prab! thats what I was looking for, should have thought to look in the logs folder.. DUHHH

Software Test Engineer/QA in the gaming industry with my name in the credits for some big titles such as Halo 3 for Xbox360. Companies worked for/at: Microsoft, Bungie, Monolith, Sega, Sony and a few handfuls of outsourced developers.