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When retardation sets in!

04-14-2010, 08:56 PM
#1
Joined: Jul 2009
Location: Victoria BC
Posts: 1,170
When retardation sets in!

Here is an embarrassing story I don't mind sharing. Pay attention to detail.....

Str8ts had a strange bug that made it crash and go to the main screen usually after playing the first ten games. ( some devices) Complained to our developers and received a patch to submit to iTunes for 1.4. Everything was great and the patch really did work . This was Nov.19 last year. So I submitted the patch 1.5 , the next day. I went about my business. Two weeks later the same complaints started to be sent to us regarding the same bug. So I complained to our guys again they looked and couldn't find anything. I sent the same code from the 19th to three other developers to see if they could find a bug.A couple of hundred bucks later, no luck they all thought the code was streamlined and no bugs were to be found. So my excuse was it must be the device of the user. Fending off a hand full of complaints the issue kind of faded away even though the app was still crashing on occasion.

Yesterday I got an email from someone who really wanted the update 1.5 that was mentioned on our website. So I responded that the latest version was on iTunes. He was persistent and told me twice it was 1.4. So I checked it out and sure enough 1.5 was never submitted.

So almost six months past and we never caught the mistake until some outsider complained about it enough for us to take a closer look at what the problem was.( in plain view for everyone to see)

This definitely is worthy of the "TouchArcade Developer Dink" of the Year Award" (TADD)

I still can't believe I did this!

STR8TS , STR8TS 6X6 , DOMINO DICE , PUZZLE DICE,
CAVEMAN TEST, 1 TO 25, SUDOKU+STR8TS, ZARTE, ABSORB WATER, YOU, TIME SHEET (PHOTO VERIFIED),Office Alarm, Travel weather, dock clock,

Last edited by Syndicated Puzzles; 04-14-2010 at 11:30 PM.
04-14-2010, 09:24 PM
#2
Joined: May 2009
Location: Palmerston North, New Zealand
Posts: 464
Haha and here was I thinking you were about to start abusing your customers!! We all make mistakes such as those now and then so rest assured you are probably not the only one, just the bravest

Check out Sheepish, 100+ levels of puzzle fun! With sheep!
And more about us: www.pixelthismobile.com
plus+ id: Newtz

04-15-2010, 09:02 AM
#3
Joined: Mar 2009
Location: Singapore
Posts: 1,770
Send a message via AIM to kohjingyu
Haha...The customer is always right, right?
04-15-2010, 10:05 AM
#4
04-16-2010, 07:30 AM
#5
Joined: Sep 2009
Location: UK / Toronto
Posts: 602
Haha yay. You're saying I can play str8ts again now, Jeff?

Really glad you finally found the 'bug', so to speak.
04-16-2010, 10:05 AM
#6
Joined: Jul 2009
Location: Victoria BC
Posts: 1,170
What really makes the story stranger is that I did get the promo codes from Apple for that submission. So I am not quite sure what happened?

STR8TS , STR8TS 6X6 , DOMINO DICE , PUZZLE DICE,
CAVEMAN TEST, 1 TO 25, SUDOKU+STR8TS, ZARTE, ABSORB WATER, YOU, TIME SHEET (PHOTO VERIFIED),Office Alarm, Travel weather, dock clock,
04-16-2010, 12:27 PM
#7
Joined: Jun 2009
Posts: 10,963
Blame it on Ufkah!

Quote:
Originally Posted by NickFalk View Post
Squids!?

Worst idea ever!