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The best angry/mean comments you have received from iTunes reviewers

05-23-2010, 03:41 PM
#1
Joined: Feb 2009
Location: Salt Lake City, UT
Posts: 116
The best angry/mean comments you have received from iTunes reviewers

I enjoy reading Eric Snider's movie reviews along with his other articles. Every once in awhile he posts what he calls "angry letters". It's probably my favorite thing he does. He inevitably has made fun of a Twilight movie or something and a teenage girl will write him a scathing email about how wrong and stupid he is. Then he proceeds to rip her apart to the delight of all.

We all get bad reviews along with the good ones in iTunes, but every once in awhile there are just little angry gems that are such disproportionate responses to someone not liking our apps that I just have to laugh.

I'm not sure if there is already a thread to share these little gems (I did try and search 1st) but I'll start off with one of my favorites. Targeted at a simple (intentionally childish) game we released called doodle golf, Grape-Lime writes:

"This is so easy and childish that I wish this app never existed!
DON'T GET IT!
IT'S WEIRD AND FOR BABIES!!
THE GOLF BALL IS STUPID!!!
A TWO-YEAR-OLD MADE THIS!!!!
I ONLY PLAYED ONE HOLE!!!!! "

I could really pick that comment apart and point out how wonderfully incoherent it really is, but I'll leave it to it's own merits.

Please share your favorite angry reviews here, preferably directed at your own apps but if you find a good one elsewhere, throw it in here for good measure. We all need to have a good sense of humor about not being able to please everyone all the time. I am floored by what consumers seem to think they are entitled to for $.99. How about you?
05-23-2010, 03:56 PM
#2
Joined: Jul 2009
Location: Chicago
Posts: 823
...I liked Doodle Golf...

05-23-2010, 04:00 PM
#3
Joined: Oct 2009
Location: Netherlands
Posts: 771
Doodle Golf is ok, dude. Cheer up. It's probably some 7-year old.

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Game Center ID: mvanbeem
05-23-2010, 05:11 PM
#4
"Katy you did not get a bunny you got a hamster" - 2 stars
05-23-2010, 05:53 PM
#5
Maybe the golf ball is really stupid after all. Of course it can't be stupid, but if its behavior is such that it would insult the intelligence of a good portion of your target audience (including some smart kids who may have buyer's remorse) then such feedback could be useful if you're willing to see past the tantrum to some component of the experience that irked the customer.
05-23-2010, 06:04 PM
#6
Joined: Oct 2009
Location: the 56th realm of existence
Posts: 5,948
to be honest i did like the game much either. but that's only because i expected it to be some awesome fun top down golf game.

i certainly didnt post a stupid review like that though (in fact, i didnt leave one at all purely based on the fact it was nice of you to even offer it free in the first place)

Beta tester of 54 games
Quote:
Originally Posted by crex View Post
Thats a nice lookin gun.
05-23-2010, 07:17 PM
#8
Johann,

I like this topic, lots of great examples floating around. Caveman test was doing really well in Italy for a long time. Couldn't figure out why. Then I went to the page on the Italian store and then I understood why. The first two comments were so bad that people had to find out how something could get this nasty negative feedback.

http://itunes.apple.com/it/app/caveman-test/id339056870?mt=8

My Italian is good enough to understand that you can't describe an app any worse.

I actually was able to track down the first guy( he had some questions) and asked him why he was so angry with "Caveman Test"

He played over 50 games and was never able to beat Ufkah. So I emailed him back explaining to him that it wasn't the games fault that he wasn't good enough to beat the caveman. Immediately after that the second nasty review appeared. It is really funny how many apps have terrible reviews that are selling really well.

STR8TS , STR8TS 6X6 , DOMINO DICE , PUZZLE DICE,
CAVEMAN TEST, 1 TO 25, SUDOKU+STR8TS, ZARTE, ABSORB WATER, YOU, TIME SHEET (PHOTO VERIFIED),Office Alarm, Travel weather, dock clock,

Last edited by Syndicated Puzzles; 05-23-2010 at 07:31 PM.
05-23-2010, 07:56 PM
#9
Joined: Sep 2008
Posts: 458
Quote:
Originally Posted by Syndicated Puzzles View Post
It is really funny how many apps have terrible reviews that are selling really well.
This is the one that really puzzles me right now:

http://itunes.apple.com/us/app/mirror-for-ipod-and-iphone/id359511476?mt=8

You have to read about 75 reviews before you hit one that isn't a 1-star review.

#23 paid app on the store, #1 Lifestyle

What gives?

Christopher York
Blue Ox Technologies Ltd.
05-23-2010, 08:06 PM
#10
How the **** did Apple even approve that?