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Any devs having problems with the Apple Dev site?

10-20-2010, 02:44 PM
#1
Joined: Sep 2009
Posts: 610
Any devs having problems with the Apple Dev site?

The site was down for maintenance and came back online.

When I log on it informs me that I need to renew my membership. I did this about a month and a bit ago and have the receipt that it went through from Apple.

I have no contact information to find out what is going on because I cannot get into the site... Can any body pass some contact data. Thanks.
10-20-2010, 03:03 PM
#2
Must have been a hiccup due to the Mac App Store announcement.

www.lemonteam.com - iPhone, iPad and Android game development and porting

Developers of Ranch Rush 2 HD, Airport Mania games for iOS, Ricochet Infinity, BioLabs, Diamond Drop, Mahjong Epic, Mahjong Epic HD, Music Catch, Fashion Fix, Herod's Lost Tomb

10-20-2010, 03:03 PM
#3
Joined: May 2009
Location: Palmerston North, New Zealand
Posts: 464
No problems for us. I can access Dev Centre, Provisioning Portal and iTunes Connect just fine.

Check out Sheepish, 100+ levels of puzzle fun! With sheep!
And more about us: www.pixelthismobile.com
plus+ id: Newtz
10-20-2010, 03:09 PM
#4
Joined: Sep 2009
Posts: 610
I found a contact address on the Dev Site... We are completely locked out and cannot access anything. And I have an email receipt stating that our renewal went through a month and a bit ago.

I have heard stories of this happening to other devs in the past.
10-20-2010, 04:07 PM
#5
Joined: Jan 2009
Location: Switzerland
Posts: 194
Send a message via AIM to DrummerB Send a message via MSN to DrummerB
When I go to the Dev Website, I see this:
Screenshot

But has been like that for weeks now... However when I log in, everything is ok.

Developer of Practice Pro for musicians.
10-20-2010, 06:20 PM
#6
Joined: Sep 2009
Posts: 610
This is very strange because if I click onto the Beta SDK it tells me to renew the agreement. When I click on renew I'm informed that the agreement ends Oct 2011. So the payment I made in August was accepted by Apple.

This has to happen when I need to make a new Provisional profile. I am well f*cked off now!
10-20-2010, 08:17 PM
#7
Joined: Sep 2009
Posts: 610
Ok, panic over. It's started to work again - must of been server problems.
10-21-2010, 03:51 AM
#8
Quote:
Originally Posted by TrueAxis View Post
The site was down for maintenance and came back online.

When I log on it informs me that I need to renew my membership. I did this about a month and a bit ago and have the receipt that it went through from Apple.

I have no contact information to find out what is going on because I cannot get into the site... Can any body pass some contact data. Thanks.
I had the same problem in August. I renewed the membership 60 days before end but the system didn't register it fully. I always got the error message the legal person of my team (me) should sign the new contract. But there was no new contract to sign. (I couldn't even access the contract page in iTunes)

It ended with my apps being removed from the store for 10 days (rankings taking a huge hite). If you should encounter that kind of problem don't use Apple's contact form. Use this mail address: iTSVendor at apple.com (Apple's contact form took 9 days to get a reply and they didn't solve the problem. A mail to TSVendor at apple.com solved the problem in 3 hours.)