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Apple putting the squeeze on iPhone developers

03-24-2009, 06:15 AM
#1
Joined: Mar 2009
Posts: 53
Apple putting the squeeze on iPhone developers

From Kotaku:
"...according to insiders, the phone itself might be developer friendly, but Apple is not. Apple is forcing a rather nasty contractual amendment to developers.

Under the amendment, there's a new contract provision of a 90 day refund policy that states for every refund, developers must pay back Apple's 30 percent royalty cut. What does that mean? That means Apple reimburses 100% of the cost of the refund to the user and the developer has to pay back Apple's cut with their own pocket money. Thus, Apple is not losing anything, but the developer who only receives 70 percent of the revenue from each download has to pay back 100 percent for every single refund.

If customers can claim refunds hassle-free (and there is a 90 day refund window) this means developers could actually face the prospect of going into debt as people download and play the game to completion and then claim a refund for whatever reason. Obviously good for consumers but not for developers.

Word has it that Apple is forcing devs to sign the new contract by the end of this week. Those who don't will be left with no ability to upload and upgrade existing applications. This contract is apparently being put in front of major game developers who are releasing iPhone titles.
This sounds ridiculous! I wasn't even aware users could claim refunds?!
03-24-2009, 06:19 AM
#2
Joined: Dec 2008
Posts: 349
Send a message via MSN to synagence
You can't claim refunds generally for iTunes but I have managed to get a 1-time refund for an app that blatantly mis-sold itself.

This would potentially kill the Appstore.... 90 days for most games is plenty of time to complete the game and have it fall off your regular schedule and some people will just claim a refund if its no-questions-asked.... i know plenty of people are honest (myself included) but there are 30m users and i can imagine a lot could abuse the situation.

I can't see this happening ... there will be a revolt from the dev's like there was with the NDA terms.

03-24-2009, 06:30 AM
#3
Joined: Feb 2009
Posts: 187
Quote:
Originally Posted by synagence View Post
You can't claim refunds generally for iTunes but I have managed to get a 1-time refund for an app that blatantly mis-sold itself.

This would potentially kill the Appstore.... 90 days for most games is plenty of time to complete the game and have it fall off your regular schedule and some people will just claim a refund if its no-questions-asked.... i know plenty of people are honest (myself included) but there are 30m users and i can imagine a lot could abuse the situation.

I can't see this happening ... there will be a revolt from the dev's like there was with the NDA terms.
Just out of curiosity. What was that App?
03-24-2009, 06:31 AM
#4
Joined: Oct 2008
Posts: 4,404
What? Can we refund?? I didn't know that. Anybody wants to refund Urban Tycoon or Light Riders?

Four most influential games: Papi Jump, iDracula, Fieldrunners, Flight Control.
03-24-2009, 06:35 AM
#5
Joined: Mar 2009
Posts: 980
I've gotten refunds for movies on iTunes that were broken or had glitches, but I've never gotten any refunds for an app.

plus I'm kind of a hoarder, so I wouldn't even want to give it back after 90 days
03-24-2009, 06:37 AM
#6
Joined: Mar 2009
Location: Singapore
Posts: 1,770
Send a message via AIM to kohjingyu
O.o

Then if someone refunds the app, will they be able to re-purchase it for free?
03-24-2009, 06:40 AM
#7
Joined: Sep 2008
Posts: 294
This is bad, really BAD. People will abuse this system. *sigh* Apple is f*cking their great system. First charging for firmware updates, now penalizing devs. BS. I hope it's not true.
03-24-2009, 06:44 AM
#8
Joined: Nov 2008
Posts: 1,165
April Fool's Joke. WHo are these insiders? I'm sorry but business wise it is impossible Apple would be so stupid. This isn't real... Lock topic please.
03-24-2009, 06:50 AM
#9
Joined: Feb 2009
Posts: 136
I was able to return 3 apps that I bought and felt were a waste of my money; Guitarist, Dropship, and RjDj.

I went into my iTunes account info and looked at my purchases and clicked report a problem. I used the accidental purchase option and said that each of those apps were bought without my permission. My money was refunded to me and put back on my credit card.

I tried again recently with SlotZ and Downhill Bowling, but they wouldn't refund my money this time saying that I already had purchases refunded to me.
03-24-2009, 06:56 AM
#10
Joined: Mar 2009
Posts: 471
Yeah they probably allow a few refunds, but in your case you were clearly starting to abuse the system...

As for this news... its utter BS if it's true but i think its a malicious rumour.

Apple would no way be so idiotic to trash what has become such a rappidly growing platform for low cost games. This move will push away the indi devs leaving only the bigger companies. Once this happens the quality of the content will suffer massively.

I call a lie.