★ TouchArcade needs your help. Click here to support us on Patreon.

Can't send email to toucharcade.

04-01-2011, 08:22 AM
#1
Joined: Jul 2010
Posts: 186
Can't send email to toucharcade.

Hi.

We want to send information and promo code for our new game.
but mail to tips@toucharcade.com keeps bounce back with following mail.

Quote:
Delivery to the following recipient failed permanently:

tips@toucharcade.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.7.1 Phrase Filter #1385032 (state 18).
Anybody has idea on how to slove this problem?

Cheers.
04-01-2011, 09:06 PM
#2
Joined: Apr 2008
Posts: 2,438
hi,

Looks like it got caught up in our spam filter.

Can you take a screenshot of your email and email it in. I'll look into why the spam filter is killing it.

arn

04-01-2011, 10:21 PM
#3
Quote:
Originally Posted by arn View Post
hi,

Looks like it got caught up in our spam filter.

Can you take a screenshot of your email and email it in. I'll look into why the spam filter is killing it.

arn
There's something funny about telling him to email it in. LOL.

The original message was probably:

URGENT - HELP ME DISTRIBUTE MY $15 MILLION TO CHARITY

IN SUMMARY:- I have 15,000,000.00 (fifteen million) U.S. Dollars and I want you to assist me in distributing the money to charity organizations. I agree to reward you with part of the money for your assistance, kindness and participation in this Godly project. This mail might come to you as a surprise and the temptation to ignore it as unserious could come into your mind but please consider it a divine wish and accept it with a deep sense of humility.

I am Mr Peter Attah and I am a 55 years old man. I am a South African living in the Garden City of Port Harcourt - Nigeria. I was the President/CEO of TOMOBA OIL LIMITED - an oil servicing company in Port Harcourt. I was also married with two children. My wife and two children died in a car accident six years ago. Before this happened my business and concern for making money was all I was living for and I never really cared about other people.

But since the loss of my family, I have found a new desire to assist the helpless. I have been helping orphans in orphanages/motherless homes.I have donated some money to orphans in Sudan, Ethiopia, Cameroon,Spain,Austria,Germany and some Asian countries.

Before I became ill, I kept $15 Million in a long-term deposit account in Allied Bank PLC. Presently, I am in the hospital where I have been undergoing treatment for oesophageal cancer and my doctors have told me that I have only a few months to live. It is my last wish to see this money distributed to charity organizations. Because my relatives and friends has plundered so much of my wealth since my illness, I cannot live with the agony of entrusting this huge responsibility to any of them.

Please, I beg you in the name of God to help me collect the $15 Million and the interest accrued on the deposit from Allied Bank and distributes it amongst charity organizations.

You are at liberty to use your discretion to distribute the money and feel free as well to reimburse yourself when you have the money for any expenses you incur in the course of collecting and distributing the money to charity organizations. I am willing to reward you for your assistance and kindness.

Kindly expedite action and contact me via e-mail: xxxxxxxx@yahoo.co.uk if this proposal is acceptable to you.

May the good Lord bless you and your family.

Best Regards,
Mr Peter Attah

řƹȡ1
04-01-2011, 11:19 PM
#4
Joined: Jul 2010
Posts: 186
Quote:
Originally Posted by arn View Post
hi,

Looks like it got caught up in our spam filter.

Can you take a screenshot of your email and email it in. I'll look into why the spam filter is killing it.

arn
Thank you. we've sended our email with screenshot.
04-04-2011, 12:37 PM
#5
Joined: Jun 2010
Posts: 1,074
Just to let mods know, you cannot register an account with toucharcade using an @sbcglobal.net email address. I know. I tried. Many times. A confirmation email is never recieved. You guys may have a spam filter issue going on there. Eventually I signed up using a @gmail.com email address. It took me many months to take that step though. At least half a year.

Last edited by dumaz1000; 04-04-2011 at 12:40 PM.
11-21-2011, 04:43 AM
#6
Joined: Feb 2011
Posts: 114
I just had this same problem - a 554 email error. I've sent email successfully to tips@toucharcade.com in the past, from the same email address: crux@ruminationsoftware.com.

Thanks!
11-22-2011, 01:25 PM
#7
Joined: Feb 2011
Posts: 114
My original email had some shortened screenshot image links. Removing those seems to have allowed the email to go through on a resend.

Is there a list of things to avoid that will trigger the spam filter? Is it better to send screenshots as attachments rather than as links?

Can someone at TA confirm that my email was received?

Thanks!