Support our Sponsors:

Go Back   Touch Arcade > Developer Discussion > Public Game Developers Forum

Reply
 
Thread Tools Display Modes
  #1  
Old 04-29-2011, 05:22 PM
slewis7 slewis7 is offline
Senior Member
iPad (3rd Gen), iOS 7.x
 
Join Date: Apr 2011
Location: Houston, TX
Posts: 2,828
Default Change to iTunes for promo code reviews

I started having problems a few days ago where I was unable to post reviews for games I got promo codes for. I worked with Apple to resolve this issue and they have responded that "it is no longer possible to rate or review an app if it was downloaded using a developer's promotional code to prevent comprimising of the rating system".

My apologies if this is the wrong forum to post this on. It seems like a pretty significant change since many developers hand out promo codes in these forums.
Reply With Quote
  #2  
Old 04-29-2011, 05:41 PM
ImNoSuperMan ImNoSuperMan is offline
Senior Member
iPad
 
Join Date: Jun 2009
Posts: 10,515
Default

Were you able to submit the review? I just used a code for an App I never had and posted the review (just to confirm this situation). Gave no error so far. It takes a while before the review shows up on apstore so will have to wait a bit before I can confirm it got approved or not.
Reply With Quote
  #3  
Old 04-29-2011, 05:54 PM
slewis7 slewis7 is offline
Senior Member
iPad (3rd Gen), iOS 7.x
 
Join Date: Apr 2011
Location: Houston, TX
Posts: 2,828
Default

Quote:
Originally Posted by ImNoSuperMan View Post
Were you able to submit the review? I just used a code for an App I never had and posted the review (just to confirm this situation). Gave no error so far. It takes a while before the review shows up on apstore so will have to wait a bit before I can confirm it got approved or not.
No. I got an error message saying something to the effect that I had to buy the app before I could submit a review. It was very confusing and I tried just about everything I could think before I contacted Apple for help. Another touchArcade poster related having the same issue.
Reply With Quote
  #4  
Old 04-29-2011, 10:19 PM
blitter's Avatar
blitter blitter is offline
Senior Member
iPhone 3GS
 
Join Date: Dec 2010
Location: ΖΞN
Posts: 304
Default

Hi slewis7

We have also had ratings and reviews entered by our user base which throughout the week of v1.0 have yet to be displayed. Our first update has just gone live on the store, we're hoping this will resolve things by allowing purchasers to rate and comment via the "Current version" tab.

But now I read the iTC quote...well I guess some apps are showing feedback quicker than others somehow.
Reply With Quote
  #5  
Old 04-30-2011, 01:41 AM
dafalcon dafalcon is offline
Member
iPhone 4S, iOS 5.x
 
Join Date: Jul 2009
Location: Las Vegas, NV
Posts: 35
Default Promotional Codes and Ratings

Quote:
Originally Posted by slewis7 View Post
"it is no longer possible to rate or review an app if it was downloaded using a developer's promotional code to prevent comprimising of the rating system".
That's a fairly significant change. I hope it doesn't drive more developers to go the pay-you-to-download route, because that feels like it compromises the rating system even more. By the way, you listed Apple's response to you in quotes. Is that an exact quote from an e-mail reply, or are you paraphrasing?
Reply With Quote
  #6  
Old 04-30-2011, 02:33 AM
crex's Avatar
crex crex is offline
Doctor of Game of the Week-ology
iPad (4th Gen), iOS 7.x
 
Join Date: Oct 2010
Location: Everywhere and Nowhere
Posts: 7,686
Default

This seriously needs to get fixed.
Reply With Quote
  #7  
Old 04-30-2011, 04:33 AM
ImNoSuperMan ImNoSuperMan is offline
Senior Member
iPad
 
Join Date: Jun 2009
Posts: 10,515
Default

All right, my review is up on iTunes now. So there goes your theory of apple disallowing reviews from promo codes.

Maybe you posted way too many shill-ish 5 star reviews and got banned from apple. Just guessing here.
Reply With Quote
  #8  
Old 04-30-2011, 07:19 AM
New England Gamer's Avatar
New England Gamer New England Gamer is offline
Moderator
 
Join Date: Jul 2009
Posts: 5,998
Default

Another TA member was saying the same thing a couple days ago. Could not review games from promo codes.

Edit: However, I just went to try to post a review for a game I received a promo code for and I could. So who knows what is going on here.

Last edited by New England Gamer; 04-30-2011 at 07:45 AM..
Reply With Quote
  #9  
Old 04-30-2011, 07:23 AM
slewis7 slewis7 is offline
Senior Member
iPad (3rd Gen), iOS 7.x
 
Join Date: Apr 2011
Location: Houston, TX
Posts: 2,828
Default

Quote:
Originally Posted by dafalcon View Post
That's a fairly significant change. I hope it doesn't drive more developers to go the pay-you-to-download route, because that feels like it compromises the rating system even more. By the way, you listed Apple's response to you in quotes. Is that an exact quote from an e-mail reply, or are you paraphrasing?
That was the exact and relevant wording from the Apple support person.
Reply With Quote
  #10  
Old 04-30-2011, 07:31 AM
slewis7 slewis7 is offline
Senior Member
iPad (3rd Gen), iOS 7.x
 
Join Date: Apr 2011
Location: Houston, TX
Posts: 2,828
Default

Quote:
Originally Posted by ImNoSuperMan View Post
All right, my review is up on iTunes now. So there goes your theory of apple disallowing reviews from promo codes.

Maybe you posted way too many shill-ish 5 star reviews and got banned from apple. Just guessing here.
I hope you are right, at least about promo review restriction being limited to some folks based on their prior reviews. The reviews I have posted based on promo codes were objective and have scores of 4 and 5. If I don't like an app I get a promo for, I do not leave a review.

I also try to limit which promo codes I grab to apps I really think will interest me. Believe me, I can afford the couple bucks. Right now I am really frustrated because the last 2 games I got codes for, I really love and I want to reward the developers with my reviews.
Reply With Quote

Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2012, TouchArcade.com, LLC.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2008 - 2011, TouchArcade.com. Privacy Policy / DMCA Copyright Agent