List Of Adventure Games (Part 2) - Page 237

PointOfLight · #**2361** 02-09-2012, 04:52 PM

Quote:

Originally Posted by paul.hendricks

I've been trying to purchase Rebuild for the past 36 hours. The just had a post on the App Store Description acknowledging the issue and telling people to wait.

Funny you mention that, because that's the one I was trying to buy too

AppUnwrapper · #**2362** 02-10-2012, 07:22 AM

And that vampire game is now back to full price, of course.

Teagan · #**2363** 02-10-2012, 08:00 AM

Quote:

Originally Posted by PointOfLight

Funny you mention that, because that's the one I was trying to buy too

The jolly gang (or ranchers as I call it) is on sale for $.99 if anyone is able to download it.

@app I would contact the dev and explain the situation. If the dev were aware that the app store was not working, I would assume they would lengthen their sales.

Update: I went to contact dev of vampire game but it takes me to a forum page where I am required to sign up (sort of like TA). Eric, do you know the dev? I think I'm going to call apple bc I wanted that game so NOW it's affecting me lololol

EDIT EDIT: tried to contact apple via express lane but they only email you

I've always received a phone call for support. I tried hitting "back" to see if I could change something that would get me a call but no luck. I should be able to SPEAK to someone?!?!!!

@eric any recommendations?

paul.hendricks · #**2364** 02-10-2012, 08:23 AM

iTunes/App Store support is e-mail only. Open the Express Lane on your device.

Quote:

Originally Posted by Teagan

EDIT EDIT: tried to contact apple via express lane but they only email you

I've always received a phone call for support. I tried hitting "back" to see if I could change something that would get me a call but no luck. I should be able to SPEAK to someone?!?!!!

@eric any recommendations?

PointOfLight · #**2365** 02-10-2012, 08:47 AM

Quote:

Originally Posted by Teagan

EDIT EDIT: tried to contact apple via express lane but they only email you

I've always received a phone call for support. I tried hitting "back" to see if I could change something that would get me a call but no luck. I should be able to SPEAK to someone?!?!!!

@eric any recommendations?

Unfortunately I'm not aware of any other way to get to support for this sort of thing. I've actually sent an email to both the original guy I was working with and back to support in general. I know I won't hear back from the original guy until Sunday because he didn't get back to me yesterday and he doesn't work on Friday and Saturday. I'm still waiting to hear back on my other email. I thought it was interesting that the description for Rebuild actually says that Apple is aware of this problem and they are trying to resolve it. The guy I talked to gave me no indication of that and actually almost made it sound like it was my problem. Either they lied to the developer of Rebuild or the guy I have been working with doesn't have a clue. Either way I'm not real confident the problem will be resolved soon.

PointOfLight · #**2366** 02-10-2012, 09:19 AM

Quote:

Originally Posted by Teagan

Update: I went to contact dev of vampire game but it takes me to a forum page where I am required to sign up (sort of like TA). Eric, do you know the dev? I think I'm going to call apple bc I wanted that game so NOW it's affecting me lololol

I don't know the developer, but I did find their email and have sent them a note explaining the situation to see if they can do anything. Of course, even if they put it down to free again there's still no guarantee you'll be able to download it this time either. We'll see what they say, if they even respond at all.

paul.hendricks · #**2367** 02-10-2012, 09:28 AM

In the Rebuild thread it said you could gift yourself the game and get it that way. You have to use a credit card to gift, rather than iTunes credit. I'm going to try that and will report back. There were also a few posts on situations where a developer put the game on sale, took it off of sale and then put it back on sale, and that took care of the issue.

PointOfLight · #**2368** 02-10-2012, 09:34 AM

Quote:

Originally Posted by paul.hendricks

In the Rebuild thread it said you could gift yourself the game and get it that way. You have to use a credit card to gift, rather than iTunes credit. I'm going to try that and will report back. There were also a few posts on situations where a developer put the game on sale, took it off of sale and then put it back on sale, and that took care of the issue.

Never thought of that, but even though it's only 99 cents I don't think I'll go that route. It really bugs me that I have almost 22 dollars in my account and they feel they need to use a credit card for gifting instead of my balance.

paul.hendricks · #**2369** 02-10-2012, 09:38 AM

Gifting does work, I just tried it and now have Rebuild.

Eric, I understand and to no small point agree with your stance. I use the iTunes cards to control what would otherwise be an outrageous acquisition spree. Having to go around that isn't the greatest situation. For me, it isn't about getting the game at a lower cost, it's about being able to play it now-I'll be the first to admit that I have profound patience issues.

PointOfLight · #**2370** 02-10-2012, 09:40 AM

Quote:

Originally Posted by paul.hendricks

Gifting does work, I just tried it and now have Rebuild.

Eric, I understand and to no small point agree with your stance. I use the iTunes cards to control what would otherwise be an outrageous acquisition spree. Having to go around that isn't the greatest situation. For me, it isn't about getting the game at a lower cost, it's about being able to play it now-I'll be the first to admit that I have profound patience issues.

I'm right with you on the patience thing. Fortunately I have so many games right now that I haven't touched yet that one more isn't going to make much of a difference. Still, I might break down and do that simply because the game sounds like a great concept and I love me some zombie killing