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How to contact Apple support about IAP?

03-04-2013, 10:20 PM
Joined: Jan 2012
Posts: 117
How to contact Apple support about IAP?

Not sure where to post this. I made an IAP purchase but never received my items. I have tried to work it out with the game's developer for over a week to no avail. Does anybody know how I can go about contacting Apple about this?
03-04-2013, 11:07 PM
Joined: Jul 2011
Location: The red Skittle
Posts: 5,813
Open your purchase history in iTunes, and there should be a "report issue" link next to the purchase you made.

Explain the issue to them (make sure you mention talking to the developer) and ask for a refund, should be easy enough.

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03-04-2013, 11:28 PM
Joined: Jan 2012
Posts: 117
Thanks Echoseven, I had already done as you suggested before but for some reason I could not find the contact link until now. Funny how that works lol. Thanks again. Feel free to delete this thread.