★ TouchArcade needs your help. Click here to support us on Patreon.

IAP question

07-29-2013, 07:07 PM
#1
Joined: May 2013
Posts: 100
IAP question

So i decided to spend 5 bucks in a game, and the system took my money, the game crashed, and i didnt get my content. 1st time this has happened to me. I usually avoid iap. How do i go about getting a refund or the content i tried to get in the 1st place?
07-29-2013, 09:19 PM
#2
Joined: Jul 2013
Posts: 11
Contact the developer, IAP should be redeemed even if you re-install the game
07-30-2013, 08:55 AM
#3
Joined: Jul 2013
Posts: 5
Try restore purchase if app has that option on IAP screen. Dev/itunes if that doesn't do it.
07-30-2013, 10:18 AM
#4
Joined: Mar 2011
Posts: 3,413
Keep in mind there are 2 distinct types of IAPs (well 3 if you want to get technical), consumable and non-consumable, the above 2 posts only apply to non-consumable IAP. If you purchased a consumable IAP and didn't get what you paid for, contact Apple for a refund and let the devs know so they can fix whatever glitch caused your problem.