App approval experiencing unexpected delays...

Discussion in 'Public Game Developers Forum' started by Touchsmiths, May 28, 2009.

  1. Touchsmiths

    Touchsmiths Well-Known Member

    Apr 12, 2009
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    iPhone Game Developer
    Richmond, VA
    #1 Touchsmiths, May 28, 2009
    Last edited: May 28, 2009
    We got an email from Apple last Friday saying that our game Tipix is experiencing unexpected delays and that they have no further information to provide at this time.

    We followed-up with them but they said the same thing in response.

    Just wondering if this is something universal that all developers are experiencing right now (maybe because of WWDC) or did we just catch some bad luck?


    Thanks!
     
  2. haqu

    haqu Active Member

    Jan 1, 2009
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  3. makeout

    makeout Well-Known Member

    Apr 23, 2009
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    isnt 1-2 weeks approval time the average these days?
     
  4. Touchsmiths

    Touchsmiths Well-Known Member

    Apr 12, 2009
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    iPhone Game Developer
    Richmond, VA

    I suppose so... but Apple seemed to go out of their way to let me know about a delay when it was only in review for 6 days.

    From my experience, Apple tends to not say anything until you ask.
     
  5. We've had issues.

    ... at HeyBuddy -

    Our PAID version of our APpp got through in 1-2 weeks.. and the FREE version is still being scrutinized. Not sure if they are delayed or what... but liar's free has been in the aproval process since April 30th. Ouch :confused:
     
  6. M of IMAK

    M of IMAK Well-Known Member

    May 26, 2009
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    iPhone App Developer
    Austin, TX
    Think of it like a bag check at the airport. Your app, for whatever reason, is going through an additional review. For us, our delay was only 5 days. They wanted to check that we had legal rights to display the ColorTilt artwork in our screenshots. At least that's what we thought the delay was about - we never found out for sure.
     
  7. TheBunny

    TheBunny Well-Known Member

    Nov 8, 2008
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    MMO Mac Lead ZeniMax Online
    Baltimore
    BTW

    2 Mouse House Updates and
    Mouse House Lite release

    Were all approved in 7-8 days each
    over the last 3 weeks.
     
  8. Just wanted to add some input, "Mummy's Revenge" was submitted on 5/22, still in review and I was not expecting it to be out of review till about 5/31 or even 6/1.

    I do have a question, if you were to make a minor change in the app description does that restart your place in line? I made the change on 5/23 and I am wondering whether I lost a day.
     
  9. Eric5h5

    Eric5h5 Well-Known Member

    #9 Eric5h5, May 29, 2009
    Last edited: May 29, 2009
    I'm pretty sure it doesn't.

    --Eric
     
  10. OneEye

    OneEye Well-Known Member

    Apr 21, 2009
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    Underworlds 1.11 rejected after a long wait because we have an option to turn off vibration which the Touch doesnt have. Off course on the Touch it does nothing and that feature has been in for a month now in the previous version.

    /sigh
     
  11. M of IMAK

    M of IMAK Well-Known Member

    May 26, 2009
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    iPhone App Developer
    Austin, TX
    Yes, that's a common rejection that we got as well. I guess you slipped it by an earlier reviewer. We check device type now and remove any mention of vibration on a touch. Also, your app description needs to be clear that the vibration feature is only supported on the iPhone.
     
  12. Anders

    Anders Well-Known Member

    Feb 3, 2009
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    Co-owner and CTO at Color Monkey
    Sweden
    The more popular your app gets, the harder it is to get approved. For reference, we had to send in four updates for Touchgrind at one time, it delayed the update about six weeks (and got tons of emails from unsatisfied customers during the time). The problem? We weren't clear enough about that the online highscores would require an internet connection.
     
  13. WellSpentYouth

    WellSpentYouth Well-Known Member

    Jan 11, 2009
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    iPhone programmer
    App Tech Studios, USA
    Major ouch. Wow, that is terrible.
     
  14. tsunami0ne

    tsunami0ne Well-Known Member

    Nov 30, 2008
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    I got the same email about 3 weeks ago for 30 and Dirty Lite.

    2 weeks later I get a call from an Apple employee and he asks me nicely to remove the picture of a fat guy ripping of his shirt in my App Store description. I removed the picture, and re-submitted the binary and a week later the game is approved.
     
  15. deadweight

    deadweight Well-Known Member

    Our updates for iBrawl were submitted 5/17 and 5/18 and both went through 5/28 within 20 mins of each other. That was after receiving the "Please change description to remove $1.99 Sale Price" text that other's are getting.

    I have to believe that as more and more updates are flooding in for the 40,000 apps out there now, delays are going to get worse and worse. Seems like AFD alone has a new update every week with no text other than "Bug Fixes."

    Wonder if they'll crack down on the number of updates allowed per month here shortly to help curb that.
     
  16. M of IMAK

    M of IMAK Well-Known Member

    May 26, 2009
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    iPhone App Developer
    Austin, TX
    I would love to know how many reviewers there are and how many apps they review each day. I think we should have a guessing contest and see who can get the closest. I have no clue at the moment. I imagine someone has a count of app updates per day. Is this something like 250? So maybe 25 reviewers each reviewing 10 apps per day??
     
  17. makeout

    makeout Well-Known Member

    Apr 23, 2009
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    Got that same e-mail this weekend for my latest app.
    Not too much in a hurry. Well see what happens.
     
  18. PixelthisMike

    PixelthisMike Well-Known Member

    Check out www.148apps.biz, this website has some interesting metrics on the app store including a graph of weekly app submission numbers. This seems to shows about 1500 submissions per week which makes your guess pretty good! Unfortunately I don't think we'll ever know how many reviewers they have.

    Also of interest is this graph which appears to show a decline in the number of apps, are they starting to remove apps from the store? Any thoughts?
     
  19. Touchsmiths

    Touchsmiths Well-Known Member

    Apr 12, 2009
    57
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    iPhone Game Developer
    Richmond, VA

    The number says ~43k available for download. Don't know why the chart would show that huge drop.
     
  20. PixelthisMike

    PixelthisMike Well-Known Member

    Right you are, well isn't that odd! I guess my little developer heart jumped at the thought they might be doing some app store pruning ;)
     

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